Keisha Farrales

Observed luxury hospitality marketing strategies, including ambiance, service flow, and experiential branding Delivered high-end guest service and managed reservations in a fast-paced fine dining environment Created strong first impressions aligned with José Andrés's brand standards

Hostess - José Andres Group

(2026-04)

• Observed luxury hospitality marketing strategies, including ambiance, service flow, and experiential branding
• Delivered high-end guest service and managed reservations in a fast-paced fine dining environment
• Created strong first impressions aligned with José Andrés's brand standards
• Coordinated seating and guest flow to maximize efficiency and guest satisfaction
• Handled guest inquiries and special requests with professionalism and attention to detail
• Promoted brand experience through personalized service, driving guest loyalty and repeat visits

Social Media Marketer - Lotus Fitness & Wellness

(2022-10)

• Develop and manage the studio's social media strategy across Instagram, TikTok, and Facebook, along with creating branded content that drives class bookings and community engagement.
• Produce high-quality visuals and event marketing materials to promote classes, pop-ups, and wellness events.

Barista/Cashier - Romano's Mercato Italiano

(2021-11 - 2022-08)

• Welcomed and served customers every shift, assisting them with coffee, tea, and food orders
• Learned many different coffee and beverage combinations
• Washed dishes and restocked the bar for continued fast service capabilities

Barista/Hostess - Breakfast Junkies

(2023-06 - 2024-08)

• Prepared and served a variety of coffee beverages while ensuring quality and consistency.
• Provided exceptional customer service by taking orders, handling transactions, and creating a welcoming atmosphere.

Barista/Cashier - Rebel Grounds

(2022-10 - 2026-02)

• Took coffee, food, and other beverage orders and prepared them to customers quickly and effectively
• Memorized hundreds of drink combinations and custom drink orders
• informed them about our daily coffee and food specials

Bachelor of Administration - Marketing Major - University of Nevada, Las Vegas (2022-08 - 2026-05)