Keisha West

Results-driven Nurse Leader with extensive experience in emergency and community health operations, staff management, and healthcare system optimization. Proven ability to improve staffing efficiency, reduce costs, and implement standardized processes across multiple sites. Strong background in clinical leadership, quality improvement, onboarding development, and aesthetic nursing.

Clinical Manager - Erlanger Community Health Centers

(2025-12)

Scope: Oversight of 4 clinics, 14 providers, and 20–25 staff; partnered with Associate Medical Director Dr. Tiundra Love

• Manage clinical operations across four sites: Dodson, Premier, Southside, and Howard School-based clinic
• Direct staffing strategy, scheduling, and performance management across multiple locations
• Ensure compliance with FQHC, regulatory, and quality standards
• Redesigned call schedule structure across three health centers, improving coverage and protecting provider administrative time
• Reduced PRN float pool utilization by 50–75% through strategic staffing and operational improvements
• Developed and standardized onboarding programs, including clinical skills validation, EMR training, and department-specific competency checklists
• Optimize patient flow, throughput, and operational efficiency across sites

ER Leadership - Hamilton Medical Center / Bradley Medical Center / Tennova Healthcare

(2018 - 2025)

• Progressive leadership roles including Charge RN, ER Clinical Supervisor, and House Supervisor within the same health system (Tennova acquisition and transition to Hamilton/Bradley)
• Led emergency department operations, staffing coordination, and patient care delivery
• Provided leadership in high-acuity environments requiring rapid clinical decision-making
• Supported hospital-wide operations, ensuring continuity of care
• Drove team performance, accountability, and adherence to clinical standards

Nurse Injector (Part-Time) - Lavender Medispa

(2023-10 - 2025-10)

• Performed neuromodulator and dermal filler injections with high patient satisfaction
• Performed PDO Max Threads procedures and advanced aesthetic treatments
• Conducted consultations and developed individualized aesthetic treatment plans
• Maintained safety, compliance, and quality standards in aesthetic practice

RN Injector / Circulator (Part-Time) - Euro Medspa

(2018 - 2023)

• Assisted in liposuction procedures and managed perioperative patient care
• Administered injectables including fillers and PDO threads
• Provided patient monitoring, recovery management, and education

Associate of Applied Science - Cleveland State Community College