Route Sales Representative / Large & Small Format Account Manager, Trainer - PepsiCo - Georgia/Maryland
(2018-01)
- Pursued additional growth opportunities with new and current customer base to expand sales.
- Displayed extensive knowledge of food service industry and market trends.
- Promoted new or value food and beverage items by creating attractive displays in cases and other customer-facing areas.
- Utilized consultative sales and closing techniques to meet sales objectives.
- Exhibited functional knowledge of Customer Relationship Management (CRM) and Business Relationship Management (BRM) principles and practices.
- Demonstrated high-level prospect identification and lead generation methods resulting in 8% increase in market share.
- Met and exceeded store revenue targets for net activations, accessories, data sales, and customer renewals.
- Drove both individual and team sales performance results by proactively implementing sales techniques and sharing with the team.
- Ensured customer satisfaction and resolved all customer issues and concerns.
- Acted as first level of contact for customer escalation issues.
Key Holder / Commercial Senior Sales Rep / Senior Paint Mixer - Sherwin Williams - Georgia / Maryland
(2016-01 - 2021-12)
- Supported Diversified Brands in the Lowes business unit with sales and service initiatives, and managed the HGTV Home and Valspar by Sherwin Williams brand within the GA/AL territory.
- Responsible for Volume and revenue growth of a $2.3 million territory in GA/MD markets.
- Managed the everyday clerical work for the company and provided exceptional customer service to its clientele.
- Augmented the way the Lowes Paint/Pro teams performed by introducing ideas and strategies on how to upsell and introduce new products and strategic selling techniques.
- Tasked with training and articulating pertinent financial and partnership communications to Lowes leadership regularly.
- Required to lift 100 lbs. or more in raw materials and finished product.
- Managed large commercial paint accounts including military, marine, residential and commercial accounts with proprietary and custom paint mixing requirements.
- Ensured that the Commercial account needs were met and orders fulfilled on a daily basis.
- Managed truck unloading, stocking merchandising, and ensured proper upkeep of company property including Opening/closing store.
Senior Paint Specialist / Machine Operator / Merchandising Specialist - Lowes Inc. - New York / Georgia
(2012-01 - 2016-12)
- Maintained adequate stock and inventory levels, of various types of sealants, paints, plastics, cements, adhesives, primers and related productive and nonproductive items based on needs.
- Required to read job spec sheets to recommend viable paint and sealant solutions of all grades.
- Mixed and applied complexed and proprietary paint orders.
- Responsible for training new employees on mixing all grades of paint.
- Developed, trained, motivated, and coached new hires to produce desired high-performance results.
- Ensured that customers and prospective customers are treated with the highest levels of courtesy and professionalism.
- Input customer orders, quotations, requisitions, receipts, and shipping documents into Product Support mechanized and manual control inventory systems.
- Manually prepared the necessary documents to procure, quote, control, and ship customer orders.
- Ensured that requests for parts and material were received, verified and researched including inventory availability.
Customer Service Associate IV / Front End Loader - Lowes Inc. - New York / Georgia
(2011-01 - 2012-12)
- Met and exceeded store revenue targets for Contractor sales and New Accounts.
- Cultivated a culture that drives a positive customer experience and emulates our company's credo.
- Ensured customer satisfaction and resolved all customer issues and concerns.
- Acted as first level of contact for customer escalation issues.
- Ensured that company's property was restocked appropriately both indoor and outdoor.
Machine Lead Operator / Warehouse Operator - Moon Distributors - Arkansas
(2006-01 - 2011-12)
- Responsible for ensuring that product were received, unloaded and distributed in a timely fashion.
- This position has time sensitive requirements as well as advanced teamwork skills that must be possessed to complete daily job goals.
- Tasked with product integrity checks and conducting manufacturing pre checks and compliance reviews.
- Operated and monitored manufacturing equipment for production line flow and efficiency.
- Inspected raw materials, finished product and package to ensure quality assurance.
- Identified and reported production line flaws and downtimes to ensure manufacturing continuity.
- Provided high level of support concerning team initiatives.
- Prepared documentation for inventory transactions and input transactions, maintain inventory, investigate/correct discrepancies and make needed adjustments to production and inventory records.
- Conducted routing preventative maintenance and checks with production equipment.
