Keith Lopez

Dedicated and results-oriented leader with over 15 years of experience in security management and operations, including extensive work within shelter environments. Proven ability to supervise large teams, conduct facility compliance checks, and manage incident reports to ensure safety and adherence to regulations. Possesses strong leadership, planning, and communication skills, complemented by FDNY certifications (F01, F02 & F80) and Narcan/CPR training.

Residence Supervisor - The Doe Fund - New York

(2011-11)

• Managed a department of 3 Resident Managers.
• Developed and disseminated monthly schedules for the department.
• Collaborated with the Human Resources Department on staff hiring and termination recommendations.
• Facilitated monthly departmental meetings to provide supervision and address concerns.
• Reviewed and approved staff payroll.
• Documented incident reports as required.
• Provided meal assistance to residents upon request.
• Distributed resident packages and medications, ensuring resident signatures for verification.
• Conducted facility checks to ensure building compliance and safety standards.

Security Manager - SCO Family of Services - Bronx

(2006-06)

• Provided supervision and leadership to 19 contracted security personnel.
• Assisted with nightly roster generation and obtained signatures for nightly occupancy.
• Chaired monthly meetings to discuss incident reports and building safety protocols.
• Executed facility checks for interior and exterior building compliance and safety, implementing corrective actions for all identified concerns.
• Ensured monthly fire drills were conducted and properly documented.
• Maintained records of all staff licenses and certifications to ensure daily compliance.
• Regularly updated the Fire Safety Plan and security schedules.
• Reviewed timesheets and submitted them to the contract security company.
• Recorded all incident reports, including their dispositions.
• Facilitated the intake process for new families, communicating rules, regulations, expectations, and conducting initial unit inspections.
• Supplied emergency pantries when requested.
• Liaised with vendors for building services and emergency repairs.
• Reviewed pass control logs and provided follow-up with Social Service staff and security personnel.
• Assisted in documenting case notes within the ILP through DHS CARES.

Residential Aide - Phipps Houses - Bronx

(2005-02 - 2008-08)

• Managed family sign-in and sign-out procedures as required.
• Performed facility checks to ensure building compliance and safety for both interior and exterior areas.
• Participated in monthly departmental meetings.
• Responded to and assisted with all incidents and emergencies during shifts.
• Conducted intakes for new families, including initial unit inspections to verify provision of all necessary items.
• Followed up on all fire alarm activations.
• Assisted in the execution of fire drills.
• Communicated all occurrences to the incoming shift.

Assistance Director of Security - Sequoia Community Initiatives - Brooklyn

(2005-05 - 2006-06)

• Supervised a security staff of 15 personnel.
• Monitored daily security operations.
• Conducted facility patrols to ensure compliance and addressed all identified concerns.
• Facilitated client transfers to various program shelters utilizing the CARES system.
• Generated incident reports as necessary and collaborated with D.H.S.P.D. officers to ensure facility safety for clients and employees.
• Monitored client rights and adherence to program rules and routines.
• Assisted with bed assignments and conducted rounds in assigned areas to ensure client safety and prevent criminal activity.

Alfred E. Smith H.S.