Keith Ward

Preparing alcoholic and non-alcoholic beverages for restaurant and bar patrons Interacting with customers, assessing customers needs and preferences, and making recommendations Mixing ingredient to prepare cocktails

Bartender - SecretO De Rosita

(2019-05)

• Preparing alcoholic and non-alcoholic beverages for restaurant and bar patrons
• Interacting with customers, assessing customers needs and preferences, and making recommendations
• Mixing ingredient to prepare cocktails
• Planning and presenting the bar menu
• Restocking and replenishing all bar inventory
• Staying guest focused and nurturing an amazing guest experience
• Complying with all food and beverage regulations

Bartender - Supervisor - Bar Louie

(2012-06)

• Provide consistent, professional service with a customer-centric approach
• Great interpersonal skills
• Presentation of self and uniform that exceeds standard
• Reliable and professional financial management

SERVER - TRU ORLEANS

(2011-01 - 2012-04)

• Provided high quality customer service, in support of an authentic Cajun Creole experience
• Extensively trained in seafood sector as well as oenology and the curation of a select wine list

SERVER - RED LOBSTER

(2009-12 - 2011-04)

• Focused on customer service and high food/beverage sales
• Consistently met the goals and objectives of the corporate office
• Maintained accuracy regarding computer skills, reconcile receipts, prompt and professional telephone and interpersonal communication skills

B.A. - Criminal Justice - University of Maryland College Park