Office Administrator - Habitat for Humanity International - Americus, GA
(2008-06 - 2022-03)
Lead Customer Service Representative, Administrative Assistant/Data Entry/Customer Service Coordinator/Registration Coordinator/Coordinator-Volunteer Program Support
- Assist with programs within Volunteer Engagement including the Global Village, Youth Programs, US Volunteer Program and RV-Care-A-Vanners.
- Internal and external communication via phone, email and fax.
- Prepares and sends correspondence and orientation materials through internet/mail service.
- Process incoming forms and checks, assuring they are coded correctly and distribute to the proper locations.
- Provide additional support to the department as needed.
- Process Global Village applications daily
- Prepare and edit web flyers to post to GV website for upcoming trips
- Process checks, process request for reimbursements and reallocations for department
- Support department as needed
- Maintain volunteer records and databases
- Provide reports on statistical date and volunteer engagement
- Maintain resources and templates for customer service staff
- Maintain monthly inventory of all program printed materials
- Process invoices for volunteers
- Send weekly financial reports to team leaders
- Locate missing funds for department
- Assist with matching gifts payments
Mail Processing Clerk - Habitat for Humanity International - Americus, GA
(2007-04 - 2008-07)
- Pick up and deliver mail to interoffice staff and the postal service.
- Processed incoming and out-going mail.
- Provided customer service to in-house staff and courier service technicians.
Loan Officer/Customer Service Representative - Greene Finance Company - Americus, GA
(2006-08 - 2007-01)
- Provided loans to new and returning customers.
- Provided customer service on and off site.
Domestic Technician - Sumter Regional Hospital - Americus, GA
(2005-07 - 2006-07)
- Provided bacteria prevention methods.
- Provided emergency environmental services as needed.
