Kelly Buckner

Administrative & Operations Coordinator with 3+ years of experience in dental and healthcare office settings. Experienced in treatment presentation, insurance processing, scheduling coordination, and payment management. Strong communicator with proven ability to multitask in fast-paced environments. CPR/BLS certified with an Associate of Applied Science in Dental Assisting.

Treatment Coordinator at Clarksville Family Dentistry (2025-11 – 2026-01)

• Presented treatment plans and financial options while serving as primary patient liaison.
• Maintained provider schedules, verified benefits, submitted claims, and posted payments.
• Supported team training and ensured accurate documentation and account follow-up.

Treatment Coordinator at Austell Dental Excellence (2022-06 – 2025-07)

• Presented treatment plans, coordinated schedules, processed payments, and managed insurance claims.
• Audited accounts for accuracy and trained new team members on office systems.

Admin & Dental Assisting Externship at Clowers Orthodontics (2021-08 – 2021-09)

• Assisted with scheduling, patient records, payment processing, and front-office workflow.

Assistant Manager at Famous Footwear (2019-08 – 2020-01)

• Supervised staff, trained employees, and managed inventory and daily operations.

Team Lead at Panera Bread (2019-03 – 2019-08)

• Managed drive-thru operations and ensured high-quality customer service.

AAS in Dental Assisting – Fortis College (2021)