Porter/Valet at Raleigh BMW (2023-08 – Present)
- Greet Customers, pull their appointment paperwork and escort them to their service advisor.
- Move customers' cars to and from the service parking lot
Counter Work/Customer Service at Warlocks Tattoo (2022-07 – 2023-10)
- Answer phone calls and emails
- Schedule appointments and take deposits, file paperwork in correct file
- Check in clients, copy their IDs onto their paperwork, inform their artist of their arrival
- Cash out, apply clients' deposits towards their amount owed if available, using cash or credit/debit card system.
- Clean all neutral areas.
Server at Hwy 55 Burgers Shakes and Fries (2021-11 – 2024)
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Write patrons food orders on order slips, memorize orders, or enter orders into computers for transmission to kitchen staff.
- Compile and balance cash receipts at the end of the day or shift.
- Participate in dining area cleaning activities.
- Collect and return dirty dishes to the kitchen for washing
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance in lodging and dining facilities.
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
EMT at NORTH STATE MEDICAL TRANSPORT (2014-07 – 2022-01)
- Drive ambulances in transporting sick, injured, or convalescent people.
- Remove and replace soiled linens or equipment to maintain sanitary conditions.
- Place patients on stretchers and load stretchers into ambulances.
- Earn and maintain appropriate certifications.
- Administer first aid treatment or life support care to sick or injured persons in pre-hospital settings.
- Observe, record, and report to medical personnel the patient's condition or injury, the treatment provided, and reactions to drugs or treatment.
Cashier at County Line Grocery and Grill (2013-06 – 2014-08)
- Receive payment by cash, check, bank card, or vouchers. Balance a cash drawer
- Assist customers by providing information and resolving their complaints.
- Establish or identify prices of goods, and services, and tabulate bills using calculators, cash registers, or optical price scanners.
- Issue receipts, refunds, credits, or change due to customers.
- Maintaining the inventory of products on store shelves.
Front of house at Mclean's Cafe and Hillbillies (2012-04 – 2013-07)
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Write patrons food orders on order slips, memorize orders, or enter orders into computers for transmission to kitchen staff.
- Compile and balance cash receipts at the end of the day or shift.
- Participate in dining area cleaning activities.
- Collect and return dirty dishes to the kitchen for washing
- Distribute food to servers
Management at Mclean's Cafe and Hillbillies (2012-04 – 2013-07)
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Count money and make bank deposits.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance in dining facilities.
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
- Maintain food and equipment inventories and keep inventory records.
- Schedule of staff hours and assign duties
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Perform some food preparations or service tasks such as cooking, clearing tables, and serving food and drinks when necessary
Customer Service at Kight's Medical (2008-08 – 2010-08)
- Data Entry
- Answer phones and transfer to appropriate staff
- Sell products and place orders into system
- Confirm sales orders and patients' insurance
- Identify, research, and resolve customer issues
- Follow up on customer inquiries not immediately resolved
- Complete call logs and reports
- Research billing issues
- Recommend process improvements
- Assist with shipping and delivery of products or services
