Kelly Heil

Dynamic Billing Specialist with expertise in medical billing and insurance verification. Proven track record in enhancing customer satisfaction and minimizing payment delays through meticulous claims processing and effective account management. Strong decision-making skills complemented by a commitment to HIPAA compliance and patient engagement.

Billing Specialist - Medical Business Consultants - Baton Rouge, LA

(2016-04)

• Processed patient billing inquiries to ensure timely resolution and enhance customer satisfaction.
• Reviewed insurance claims for accuracy, identifying discrepancies to minimize payment delays.
• Coordinated with healthcare providers to gather necessary documentation for billing procedures.
• Maintained detailed records of patient accounts, ensuring compliance with regulatory standards.

Office Manager - Magnolia Respiratory & Medical Equipment - Denham Springs, LA

(2008-04 - 2016-03)

Billed all insurances for claims, maintained follow up for outstanding claims and processed payments and denials. Managed sales of medical equipment.

• Scheduled delivery and maintenance on patient equipment including all oxygen concentrators.
• Managed billing, insurance follow up as well as processing of payments and denials.
• Working patient collections to include credit reporting.

High School Diploma - Doyle High School (1997)