Kelly

Environmental Services Supervisor with proactive approach to maintaining high standards of cleanliness and safety in healthcare and commercial settings. Forward-thinking leader skilled in coordinating teams, managing schedules, and ensuring compliance with environmental regulations. Assertive in problem-solving and committed to creating efficient, sanitary environments.

Adept at fostering collaborative team atmosphere and promoting continuous improvement. Highly skilled at managing environmental services with focus on ensuring cleanliness, safety, and regulatory compliance. Brings extensive experience in team supervision, task delegation, and process optimization to achieve efficient and orderly operations.

Conscientious and detail-oriented, always committed to completing work quickly and with minimal errors.

Environmental Services Supervisor - St Mary's Regional Hospital - Grand Junction, CO

(2025-02)

• Demonstrated ability to lead and motivate a team of environmental services staff.
• Ensured that all personnel are trained in appropriate safety procedures related to their job duties.
• Created schedules for facility cleaning, pest control, refuse collection.
• Monitored performance metrics related to environmental services operations.
• Performed and assisted with cleaning duties as necessary.
• Ensured that supplies and equipment were available in adequate amounts.
• Inspected work performed to ensure that it met specifications and established standards.
• Instructed staff in work policies and procedures and use and maintenance of equipment.
• Planned and prepared employee work schedules.
• Recommended changes that improved service and increase operational efficiency.
• Maintained required records of work hours, budgets, payrolls, and other information.

Environmental Services Lead - St Mary's Regional Hospital - Grand Junction, CO

(2023-09)

• Investigated complaints from customers regarding poor service or inadequate cleanliness levels.
• Facilitated communication between management and staff members by attending weekly meetings with department heads.
• Utilized advanced problem solving techniques when dealing with unexpected issues arising during operations.
• Ensured compliance with OSHA regulations concerning hazardous materials handling and disposal.
• Maintained records on all work performed, including safety protocols followed, materials used, and tasks completed.
• Established quality control standards and procedures to ensure that all services met customer expectations.
• Directed and coordinated the activities of a team of environmental service technicians in providing cleaning services to assigned areas.
• Assessed staff performance, provided feedback and guidance, and conducted performance reviews.
• Conducted regular inspections of facility grounds to identify potential hazards or areas needing attention.
• Provided direction to staff on proper use of chemicals and equipment when performing cleaning tasks.
• Evaluated employee performance and recommended personnel actions, such as promotions, transfers, and dismissals.
• Investigated complaints about service and equipment and took corrective action.
• Screened job applicants, and hired new employees.
• Established and implemented operational standards and procedures for departments supervised.
• Conferred with staff to resolve performance and personnel problems, and to discuss company policies.

Head Lead Housekeeper - Wine Country INN - Palisade, Colorado

(2021-09 - 2023-08)

• Created detailed reports regarding daily activities, work assignments, budget expenditures.
• Implemented innovative methods for improving operational efficiency while maintaining high standards of cleanliness.
• Maintained a high level of cleanliness in all areas by conducting regular inspections and addressing any issues promptly.
• Assisted with recruiting new housekeeping staff including interviewing applicants and onboarding new hires.
• Applied knowledge of hazardous chemicals in order to safely use products while protecting guests' health.
• Ensured compliance with health codes, safety regulations, and hospitality industry standards.

PCA - LULU's Homecare - Grand Junction, Colorado

(2018-07 - 2021-08)

• Provided assistance with activities of daily living such as bathing, dressing, grooming and mobility.
• Assisted patients with eating, bathing, and grooming, supporting activities of daily living.
• Maintained a clean, safe environment within the home setting at all times.
• Helped patients with ambulation using gait belts or wheelchairs while ensuring safety protocols were followed.
• Ensured compliance with all state regulations related to PCA duties and responsibilities.

PCA Lead - The Fountains - Grand Junction, Colorado

(2014-03 - 2017-06)

• Utilized problem solving skills to develop creative solutions when managing challenging behaviors.
• Assisted with patient transfers to and from wheelchairs, beds, and exam tables.
• Displayed excellent customer service skills when interacting with internal and external customers.
• Performed hourly rounds and responded promptly to call lights.
• Educated family members on proper techniques for caring for their loved ones.

Private Caregiver - Self Employed - Grand Junction, Colorado

(2011-04 - 2013-01)

• Helped clients with daily tasks, such as laundry, housekeeping, and shopping.
• Maintained accurate records of patient health status on a regular basis for review by medical staff.
• Collaborated closely with interdisciplinary team members including nurses, physicians, social workers and therapists.
• Coordinated staffing schedules to ensure adequate coverage of all shifts and managed payroll activities related to personnel resources.
• Leading a team of direct-care workers in providing compassionate and quality care to clients.
• Trained new hires on operational processes and provided ongoing coaching and mentoring support.