Environmental Services Supervisor - St Mary's Regional Hospital - Grand Junction, CO
(2025-02)
- Demonstrated ability to lead and motivate a team of environmental services staff.
- Ensured that all personnel are trained in appropriate safety procedures related to their job duties.
- Created schedules for facility cleaning, pest control, refuse collection.
- Monitored performance metrics related to environmental services operations.
- Performed and assisted with cleaning duties as necessary.
- Ensured that supplies and equipment were available in adequate amounts.
- Inspected work performed to ensure that it met specifications and established standards.
- Instructed staff in work policies and procedures and use and maintenance of equipment.
- Planned and prepared employee work schedules.
- Recommended changes that improved service and increase operational efficiency.
- Maintained required records of work hours, budgets, payrolls, and other information.
Environmental Services Lead - St Mary's Regional Hospital - Grand Junction, CO
(2023-09)
- Investigated complaints from customers regarding poor service or inadequate cleanliness levels.
- Facilitated communication between management and staff members by attending weekly meetings with department heads.
- Utilized advanced problem solving techniques when dealing with unexpected issues arising during operations.
- Ensured compliance with OSHA regulations concerning hazardous materials handling and disposal.
- Maintained records on all work performed, including safety protocols followed, materials used, and tasks completed.
- Established quality control standards and procedures to ensure that all services met customer expectations.
- Directed and coordinated the activities of a team of environmental service technicians in providing cleaning services to assigned areas.
- Assessed staff performance, provided feedback and guidance, and conducted performance reviews.
- Conducted regular inspections of facility grounds to identify potential hazards or areas needing attention.
- Provided direction to staff on proper use of chemicals and equipment when performing cleaning tasks.
- Evaluated employee performance and recommended personnel actions, such as promotions, transfers, and dismissals.
- Investigated complaints about service and equipment and took corrective action.
- Screened job applicants, and hired new employees.
- Established and implemented operational standards and procedures for departments supervised.
- Conferred with staff to resolve performance and personnel problems, and to discuss company policies.
Head Lead Housekeeper - Wine Country INN - Palisade, Colorado
(2021-09 - 2023-08)
- Created detailed reports regarding daily activities, work assignments, budget expenditures.
- Implemented innovative methods for improving operational efficiency while maintaining high standards of cleanliness.
- Maintained a high level of cleanliness in all areas by conducting regular inspections and addressing any issues promptly.
- Assisted with recruiting new housekeeping staff including interviewing applicants and onboarding new hires.
- Applied knowledge of hazardous chemicals in order to safely use products while protecting guests' health.
- Ensured compliance with health codes, safety regulations, and hospitality industry standards.
PCA - LULU's Homecare - Grand Junction, Colorado
(2018-07 - 2021-08)
- Provided assistance with activities of daily living such as bathing, dressing, grooming and mobility.
- Assisted patients with eating, bathing, and grooming, supporting activities of daily living.
- Maintained a clean, safe environment within the home setting at all times.
- Helped patients with ambulation using gait belts or wheelchairs while ensuring safety protocols were followed.
- Ensured compliance with all state regulations related to PCA duties and responsibilities.
PCA Lead - The Fountains - Grand Junction, Colorado
(2014-03 - 2017-06)
- Utilized problem solving skills to develop creative solutions when managing challenging behaviors.
- Assisted with patient transfers to and from wheelchairs, beds, and exam tables.
- Displayed excellent customer service skills when interacting with internal and external customers.
- Performed hourly rounds and responded promptly to call lights.
- Educated family members on proper techniques for caring for their loved ones.
Private Caregiver - Self Employed - Grand Junction, Colorado
(2011-04 - 2013-01)
- Helped clients with daily tasks, such as laundry, housekeeping, and shopping.
- Maintained accurate records of patient health status on a regular basis for review by medical staff.
- Collaborated closely with interdisciplinary team members including nurses, physicians, social workers and therapists.
- Coordinated staffing schedules to ensure adequate coverage of all shifts and managed payroll activities related to personnel resources.
- Leading a team of direct-care workers in providing compassionate and quality care to clients.
- Trained new hires on operational processes and provided ongoing coaching and mentoring support.
