Kellye Brown

Growth-focused Human Resource Professional with over 5 years of administrative achievements recorded in Human Resource Management.

Experience spanning all areas of HRM such as employee relations, payroll, performance management, policy development, benefits, compliance with HR state and federal law, training, and full life cycle recruitment including off boarding. Verifiable record of optimizing and overhauling processes, systems, and procedures to maximize employee engagement and foster sustainable growth in organizational efficiency.

Business Office Manager - Parkshore Estates Nursing & Rehab Center

(2021-04)

• Managed billing, census updates, and insurance verification with 99% accuracy, supporting financial and operational efficiency.
• Streamlined administrative workflows, resulting in 25% reduction in processing time for resident documentation.
• Ensured residents Medicaid, social security, and Medicare were all current
• Consistent collection rate of 97% or higher

Human Resources Manager - Southpoint Nursing and Rahab Center

(2018-08 - 2021-04)

• Administered payroll for 100+ employees, ensuring 100% on-time accurate payroll processing.
• Oversaw full-cycle recruitment, filling positions 30% faster than previous year while maintaining high-quality hires.
• Developed and implemented employee relations and performance management programs that increased staff retention by 15%
• Ensured compliance with employment laws (ADA, FMLA, Affirmative Action, EEOC, OSHA), passing all internal and externa audits with citations.
• Introduced structured training programs, reducing onboarding time by 20% and improving new employee engagement
• Led cross-functional initiatives to enhance communication between departments, improving staff satisfaction and operational efficiency.
• Implemented training and support programs for staff, enhancing compliance and productivity.

Admissions Director - Midway Neurological & Rehab Center

(2017-09 - 2018-08)

• Led admission operations, managing patient intake, coordination with clinical & administrative teams to ensure seamless admission, bed readiness.
• Increased patient admissions by 20% month-over-month through improved outreach and streamline processes.
• Developed & implemented new documentation & verification procedures, reducing errors & enhancing compliance.
• Partnered with leadership to identify workflow improvements, boosting overall operational effectiveness.

MBA - Human Resources Management - Keller Graduate School of Management (2016 - 2018)

B.A. - Psychology - Governor State University (2014 - 2016)

A.A. - Psychology - South Suburban College (2012 - 2013)