Assistant Aquatics Manager - Aquatots Swim Schools - La Mesa, CA
(2025-09)
- Oversee daily aquatics operations to ensure a safe, organized, and high-quality instructional environment
- Supervise and support a team of swim instructors, including scheduling, training, and performance development
- Enforce water safety standards, company policies, and facility procedures across all swim programs
- Monitor instructional quality to maintain consistent teaching standards and strong customer satisfaction
- Support onboarding and mentoring of new instructors in safety protocols and curriculum implementation
- Manage operational responsibilities including attendance tracking, shift coordination, and lesson support
Water Safety Instructor - Aquatots Swim Schools - La Mesa, CA
(2023-09 - 2025-09)
- Delivered structured swim instruction to children of varying ages and skill levels using Aqua-Tots curriculum
- Taught water safety skills, swimming fundamentals, and stroke development in a safe learning environment
- Maintained constant supervision of swimmers to ensure safety and respond to emergencies when needed
- Communicated regularly with parents regarding student progress, achievements, and areas for improvement
- Fostered confidence and engagement by building strong rapport with students
- Collaborated with team members and management to provide high-quality customer service and efficient class operations
Operations Department Intern - Neighborhood House Association - San Diego, CA
(2025-06 - 2025-08)
- Supported daily administrative and operational functions in a nonprofit environment
- Communicated professionally with team members, clients, and community partners
- Organized and maintained records, documents, and program materials with accuracy and confidentiality
- Assisted in coordinating projects and meeting deadlines in a fast-paced office setting
- Collaborated with multiple departments to improve workflow efficiency and organizational support
- Researched and presented sustainable incentives and company goals in weekly department meetings
- Gained experience in nonprofit operations, community engagement, and administrative processes
Floor Attendant/Shift Lead - PlayCity Eastlake - San Diego, CA
(2021-07 - 2023-04)
- Managed and maintained party, play, food, and restroom areas in a fast-paced entertainment environment
- Assisted guests with check-in, transactions, and service using POS systems
- Resolved guest concerns and conflicts in a professional and timely manner
- Built positive customer relationships to enhance guest experience and satisfaction
- Collaborated with staff to maintain smooth daily operations and strong communication
