METRC and Compliance Manager - HAPPY TREE LLC - Alhambra, CA
(2024-11)
- Oversee and manage METRC compliance across all cultivation and distribution operations.
- Maintain accuracy and integrity of inventory data, ensuring full chain-of-custody tracking from seed to sale.
- Prepare and submit regulatory reports to the DCC (Department of Cannabis Control), CDFA, and local agencies.
- Conduct internal audits and inspections to ensure adherence to state and local cannabis regulations.
- Collaborate with cultivation and distribution teams to implement compliant SOPs for harvesting, packaging, and transfers.
- Train and support staff on proper METRC usage, inventory procedures, and compliance protocols.
- Coordinate with leadership on license renewals, facility audits, and operational readiness for inspections.
- Monitor and respond to compliance alerts, product discrepancies, and METRC manifests in real time.
- Lead investigations and corrective action planning for compliance violations or inventory discrepancies.
Operations + Retail Strategy + Leadership - Rilano Inc. - Los Angeles, CA
(2024-11)
- Overseeing compliance and brand development for a distribution and cultivation company.
- Ensuring regulatory adherence, METRC tracking, and operational compliance.
- Developing marketing strategies to enhance brand presence and customer engagement.
- Collaborating with leadership to drive business growth and operational efficiency.
General Manager - Dr. Greenthumb's - Van Nuys, CA
(2024-01 - 2025-01)
- Led all operations, compliance, and brand-building efforts, overseeing $160K+ monthly sales.
- Built out a new location from scratch, managing inventory, payroll, and regulatory requirements.
- Hired and trained 12 employees, including an ASM and Sales Lead.
- Managed compliance, licensing, taxes, security, and product ordering.
General Manager - Zah Zah Melrose - Los Angeles, CA
(2023-01 - 2023-12)
- Oversaw dispensary operations, reaching $441K the highest monthly sales.
- Hired and trained 24 employees, including ASMs, Sales Leads, and Inventory Managers.
- Developed SOPs, optimized financial reporting, and built a loyalty program using Springbig.
- Ensured compliance with METRC, security, and local regulations.
General Manager - Starbucks - Sherman Oaks, CA
(2020-04 - 2023-01)
- Increased daily sales from $2,300 to $4,500 during COVID; highest weekly sales: $120K.
- Managed a team of 44 employees, developing multiple managers for promotion.
- Achieved the highest customer connection score in the Pacific region (98% in 2020).
- Improved operational efficiency through strategic staffing and training.
Store Readiness Specialist - 7-Eleven - Los Angeles, CA
(2019-10 - 2020-04)
- Led store openings, changeovers, and remodels nationwide.
- Managed inventory, merchandising, and operational readiness.
Store Manager - 7-Eleven - Charlotte, NC
(2013-09 - 2019-10)
- Trained and promoted multiple managers while overseeing multiple locations.
- Increased daily sales by $1,000+ across multiple stores.
- Managed P&L, inventory control, and loss prevention strategies.
