Regional Vice President at Focused Post Acute Care Partners (2024-01 – Present)
- Inherited an underperforming region across East Texas and DFW with operational deficiencies; conducted comprehensive operational reviews and initiated critical leadership changes, including replacing administrators in 4 of 7 facilities, successfully stabilizing regional operations and setting the foundation for improved performance and compliance
- Implemented targeted strategies to enhance patient mix and optimize bed utilization, achieving significant increases in Quality Mix Census and Average Daily Census (ADC), directly impacting revenue and quality ratings
Regional Director of Operations at Stonegate Senior Living (2017-01 – 2024-12)
- Partnered with the VP of Operations to institute monthly financial reviews with administrators and accountants, scrutinizing census, rates, expenses, and EBITDAR, elevating financial transparency and accountability and leading to more informed decision-making and improved fiscal health
- Spearheaded turnaround efforts for persistent underperforming facilities, and when progress was insufficient, made decisive changes in facility leadership, driving significant improvements in performance for struggling assets or mitigating ongoing losses through timely management restructuring
- Conceived and launched a quarterly award program for Administrators and Directors of Nursing, recognizing excellence in financial, regulatory, and retention performance, enhancing staff engagement, incentivizing high performance, and contributing to measurable improvements in retention rates and overall regional results
Regional Vice President at Senior Care Centers (2013-01 – 2017-12)
- Successfully integrated and oversaw a vast portfolio of 25-30 acquired facilities across Texas, managing two regions simultaneously during peak growth, maintaining high operational standards and seamless transitions, ensuring sustained profitability and continuity of care across a significantly expanded footprint
- Championed a culture of rigorous compliance and continuous quality improvement across numerous sites, achieving an exemplary regulatory record with zero Immediate Jeopardies or Substandard Quality of Care citations across all facilities over a two-year period
- Developed and executed strategic financial and operational plans, focusing on revenue generation and cost containment, consistently ranking among the top 3 performing regions out of 10 and demonstrating exceptional financial leadership while driving consistent EBITDAR growth
Administrator at Senior Care Center – Denton (2012-01 – 2013-12)
Hired to manage a 146-bed facility just emerging from Immediate Jeopardy status due to severe regulatory non-compliance. Promoted to Regional Director of Operations in December 2013 due to demonstrated leadership and performance excellence.
- Implemented comprehensive compliance protocols, staff retraining, and quality assurance programs, successfully resolving critical deficiencies and significantly reducing regulatory findings to only two minor deficiencies over the subsequent two years
- Provided direct mentorship and hands-on training to multiple Administrator-In-Training (AIT) candidates, successfully cultivating and preparing several AITs for promotion into administrator roles within the company
Administrator at Henderson Health and Rehabilitation Center (2010-01 – 2012-12)
- Oversaw all phases of a $1.5 million complete renovation project of an aging 179-bed facility, from planning to execution, ensuring minimal disruption to patient care, and delivered a fully modernized facility enhancing resident experience and market competitiveness
- Identified and established new physician relationships, including securing a dedicated medical director for the facility, significantly improving the breadth and quality of clinical services offered to residents
- Designed and implemented a robust spend-down system to track and control operational expenditures, achieving notable reductions in expenses and instilling greater financial discipline
Administrator at Poplar Point Health and Rehabilitation (2008-01 – 2010-12)
- Hired to remove a 189-bed Medicare-certified facility from Federal Special Focus status; developed and executed a targeted action plan addressing all identified regulatory deficiencies, successfully bringing the facility off Federal Special Focus status within 1.5 years and restoring its reputation and compliance
- Orchestrated a comprehensive rebranding campaign to enhance market visibility and appeal, increasing census from 109 to 155 upon departure, representing a 42% increase in occupancy and significant revenue growth
- Directed extensive capital improvements and made strategic financial decisions to optimize operations, successfully returning the facility to profitability within the third year of leadership
Administrator at Health Care and Rehabilitation Center (2002-01 – 2008-12)
Managed daily operations, regulatory compliance, and financial performance for a 155-bed facility.
Administrator at Quapaw Nursing Center (2000-01 – 2002-12)
Oversaw all aspects of a 120-bed nursing facility, focusing on quality care and operational efficiency.
Executive Director at Saline Nursing Center (1999-01 – 2000-12)
Directed operations for a 119-bed facility, including the successful transition of ownership post-acquisition.
Administrator at Sunrise Care and Rehabilitation (1997-01 – 1999-12)
Responsible for the comprehensive management of a 120-bed facility, ensuring regulatory compliance and patient satisfaction.
