Kemberly Tapia

Proactive bilingual Family Assistant and Personal Assistant with 7+ years of progressive support experience across private households, NYC Department of Education operations, and a growing small business.

Background combines hands-on main-office administrative support, founder support, calendar and schedule management, priority and follow-up tracking, household operations, vendor sourcing, business outreach, event coordination, errands and purchasing, travel preparation, spreadsheets and document creation, bilingual translation, and basic budget tracking. Trusted to anticipate needs, manage competing priorities, communicate professionally, maintain confidentiality, and keep people, households, and day-to-day operations organized and moving forward.

Part-Time Personal Assistant to Founder / Business Operations Support at HEARTH Coffee (2026-01 – Present)

Serve as the founder's part-time right hand for a growing mobile specialty coffee business, helping organize priorities, projects, deadlines, communications, and day-to-day business needs.

• Keep the founder on top of follow-through by maintaining action lists, proactively sending reminders, tracking outstanding tasks, and flagging vendor responses, event deadlines, appointments, and next steps that require attention.
• Research, source, and compare vendors and suppliers for coffee, packaging, labels, equipment, printed materials, and event needs; gather options and organize information to support purchasing decisions.
• Manage outreach and follow-up with vendors, event planners, prospective clients, businesses, and potential partners; draft professional communications and keep contacts, conversations, and pending responses organized.
• Coordinate event planning and execution by organizing timelines, service details, supply lists, setup requirements, purchasing needs, and pre-event follow-ups so projects stay on schedule.
• Contribute business ideas and research related to services, pricing, branding, customer experience, and growth; help create and coordinate labels, signage, menus, and other customer-facing business materials.

Family Assistant / Household Operations & Childcare Support at Fattal Family (2025-09 – Present)

Function as a hands-on Family Assistant for a busy household with three children, managing day-to-day logistics, schedules, household organization, errands, preparation, and changing family priorities. Approx. 30 hours/week

• Manage the family's shared Google Calendar and coordinate school events, extracurricular activities, appointments, transportation, travel schedules, and frequent last-minute changes.
• Serve as a central point of coordination with parents, teachers, coaches, instructors, other nannies, and childcare professionals, confirming details and helping keep commitments, pickups, activities, and transitions on track.
• Handle recurring household errands and purchasing, including groceries, dry cleaning, pharmacy pickups, Amazon orders, and replenishment of school, sports, activity, and everyday supplies.
• Create and maintain organized household systems for bedrooms, closets, dressers, playrooms, backpacks, school materials, sports equipment, wardrobes, and inventories of frequently used essentials.
• Coordinate meal preparation, children's laundry and wardrobe needs, packing lists, luggage, outfits, sports gear, and supplies for travel, overnights, and special events; provide dependable childcare, homework support, and independent care while parents travel.

Family Assistant / Household & Infant Support at Escobar/Braslavsky Family (2024-06 – Present)

Provide ongoing Family Assistant support by keeping nursery, play, feeding, and high-use family spaces organized; monitor child-related essentials and help ensure bottles, clothing, toys, diaper-bag items, and everyday supplies are prepared and stocked.

• Anticipate upcoming family needs and prepare for outings, walks, appointments, and changing plans by organizing diaper bags, meals, snacks, clothing, and necessary supplies in advance.
• Handle age-appropriate meal and bottle preparation, child-related laundry, sanitizing, light housekeeping, and ongoing organization so daily routines and household transitions run smoothly.
• Provide care for one child beginning at 6 months old, maintain feeding, nap, hygiene, and developmental routines, and give parents clear, proactive updates on activities, milestones, supplies, and upcoming needs.

Part-Time / Per Diem Family Assistant & Childcare Support at UrbanSitter (2021-01 – 2023-12)

Delivered flexible, on-call Family Assistant support for households needing temporary or last-minute coverage, quickly learning established routines and stepping in to keep schedules, logistics, and daily plans organized.

• Coordinated activity timing, transportation, pickup/drop-off details, outings, and changing plans; prepared snacks, belongings, activity items, and daily essentials in advance to reduce last-minute issues.
• Maintained clear parent communication, responded calmly to shifting priorities, and provided dependable childcare alongside practical household and family-assistant support.

Paraprofessional + Main Office Administrative Support at NYC Department of Education (2018-09 – 2025-09)

During COVID-era school operations, took on substantial main-office administrative support in addition to official paraprofessional responsibilities, helping administrators keep front-office communication, scheduling, records, and daily logistics organized.

• Managed incoming phone calls, routed messages, answered routine questions, and served as a bilingual first point of contact for parents, students, teachers, staff, and visitors seeking information or assistance.
• Scheduled and coordinated meetings, appointments, school-related arrangements, and changing daily priorities; communicated updates and helped ensure the right people had the information they needed.
• Created and maintained spreadsheets, trackers, records, lists, and administrative documents using Google Workspace and Microsoft Office to organize information and support office operations.
• Provided English/Spanish translation and interpretation for families and staff, helping explain school information, questions, instructions, forms, and updates clearly and professionally.
• Designed and prepared flyers, notices, forms, and other school communications; organized materials and supported the timely distribution of information to families and staff.
• Assisted with basic budgeting and expense tracking, supply organization, purchasing-related coordination, and administrative planning for school and office needs.
• Balanced multiple requests from administrators, teachers, staff, parents, and students while protecting confidential information, staying organized, and following through on time-sensitive needs.
• Outside the main-office assignment, supported classroom operations, student schedules, documentation, instructional materials, parent communication, and coordination with teachers, therapists, and administrators.

After-School Lead Teacher / Program & Administrative Coordination at NYC DOE (2023-09 – 2025-09)

Led day-to-day program operations for kindergarten through fourth-grade students, coordinating schedules, attendance, activity plans, materials, transitions, and enrichment programming across a busy after-school setting.

• Supervised assistant counselors and delegated responsibilities, maintained program records and documentation, organized materials, and helped ensure staff coverage, safety procedures, and daily timelines were followed.
• Served as a consistent communication point for parents, teachers, staff, and administrators, sharing updates, answering questions, resolving day-to-day logistical issues, and keeping program information organized.

Summer Rising Counselor / Program & Logistics Support at NYC DOE Summer Rising (2019-01 – 2022-08)

Supported daily Summer Rising program operations for middle-school students, coordinating enrichment activities, materials, meals, transitions, field trips, schedules, and student needs throughout the program day.

• Worked closely with teachers, counselors, parents, and school staff to communicate updates, organize logistics, prepare materials, respond to changing plans, and maintain safe, structured program operations.

Associate of Arts (A.A.) in Communication Studies – LaGuardia Community College (CUNY)