Kendal Baron

Experienced Social Work and Human Services Professional with over 25 years of experience providing child welfare services, case management, crisis intervention, staff supervision, and community-based support. Skilled in working collaboratively with schools, healthcare providers, government agencies, families, and community organizations to improve outcomes for children, adults, and vulnerable populations. Experienced in program leadership, compliance, documentation, advocacy, and interdisciplinary teamwork.

Child, Family and Adult Services Social Work Supervisor at Mecklenburg County Department of Social Services (2012-03 – 2026-06)

• Supervised, trained, and evaluated the performance of technical and paraprofessional staff
• Consulted with teams and staff on individual case assignments
• Developed procedures to meet department or program goals, ensuring adherence to regulatory guidelines
• Reviewed information with teams or staff members to provide guidance and direction in the delivery of services
• Established performance objectives, conducted periodic reviews, and monitored progress
• Monitored budget activities and adjusted expenditures and made recommendations as appropriate
• Reviewed and audited cases and workloads to prioritize duties and referrals for new cases
• Provided consultation to staff in complex case situations, acute emergencies, or cases requiring high-level decision-making
• Collaborated with hospitals, healthcare providers, community agencies, and multidisciplinary teams to coordinate services and support client safety, stability, and continuity of care
• Sought out additional resources to increase funding and expand services
• Reviewed and analyzed reports and statistics for continuous awareness of program operations
• Assisted staff with caseload management and completed home visits, case note documentation and case closure procedure

Youth and Family Services- Senior Social Worker III at Mecklenburg County Department of Social Services (2000-04 – 2012-03)

• Assessed and provided appropriate services on complex child abuse/neglect cases involving complex mental health, domestic violence, human trafficking, and substance abuse issues
• Collaborated with parents, teachers, administrators, and school personnel to address student behavioral concerns, attendance issues, family challenges, and barriers impacting student success
• Assessed needs of individuals and/or families; and provided counseling and services in both individual and group settings and discussed goals, expected outcomes and means with which to meet goals and expected outcomes
• Developed and reviewed service plans in consultation with clients, and performed follow-ups assessing the quantity and quality of services provided and ensured services were effective and determined whether services improved client outcomes
• Transported clients to appointments such as medical, job related or others, if appropriate
• Referred clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provided concrete information, such as where to go and how to apply
• Monitored residential facilities for compliance with licensure standards, provided technical assistance, and investigated complaints against licensed facilities
• Interviewed clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services were required to meet their needs
• In consultation with management, made decisions on behalf of children and families impacted by child abuse/neglect and filed custody and non-compliant petitions and developed short-term safety assessments and service plans with appropriate family members to make reasonable efforts to keep the family intact when possible
• Managed complex cases and assessments to include daycares, group homes, facilities, conflict of interest, fatalities, child sexual abuse, physical abuse and neglect
• Managed records and documentation of services provided and maintained history records and prepared reports

Bachelor of Arts in Sociology – North Carolina A&T State University (1992 – 1997)

Bachelor of Social Work in Social Work – University of North Carolina at Charlotte (1998 – 2000)

Master of Science in Human Services - Concentration in Counseling Studies – Capella University (2004 – 2006)