Kendale Thompson

Conduct structured financial and operational analyses including evaluating a $1.7M project fund, identifying performance drivers, and shaping capital allocation strategy for $700K in excess funds. Built a consolidated analytics dashboard and Excel tool generating $120K–$140K cost savings and 520+ hours of capacity, highlighting ability to own analytical workstreams and produce actionable recommendations. Led vendor and market research to compare pricing, offerings, and performance, delivering insights that informed strategic recommendations and improved vendor selection outcomes.

Strategy & Management Consultant Analyst at Bank of America (2024-07 – Present)

• Conduct structured financial and operational analyses including evaluating a $1.7M project fund, identifying performance drivers, and shaping capital allocation strategy for $700K in excess funds.
• Built a consolidated analytics dashboard and Excel tool generating $120K–$140K cost savings and 520+ hours of capacity, highlighting ability to own analytical workstreams and produce actionable recommendations.
• Led vendor and market research to compare pricing, offerings, and performance, delivering insights that informed strategic recommendations and improved vendor selection outcomes.
• Interviewed internal stakeholders to diagnose process inefficiencies and support strategy improvements, generating insights that informed actionable recommendations and accelerated decision-making.

Strategy & Management Summer Consultant Intern – Campus Program Hire at Bank of America (2023-06 – 2023-08)

• Mapped customer journeys across digital and physical channels, identifying pain points and synthesizing insights into improvement recommendations—reflecting Bain's approach to structured problem solving and insight development.
• Proposed automation initiatives projected to reduce costs by 20% and improve the customer experience, enabling more efficient workflows and faster service delivery.
• Presented findings to senior leaders, demonstrating early ownership and strong communication—key AC competencies.

Case Study Competition - Winning Team at Bank of America (2023-06 – 2023-08)

BofA Cohort Training Off-Site

• Co-designed Pulse Check by leading question development, feature prioritization, and UX flow, while also defining the tool's integration with Life Plan and existing systems.
• Owned the integration strategy, outlining how Pulse Check would embed into the BofA app and interface with Erica to drive digital self-service and adoption of financial-wellness tools.
• Developed the full execution roadmap and presented the solution to senior management; team won for clear product vision, strong integration feasibility, and standout presentation.

Bachelor of Business Administration in Business Management & Administration – Temple University – Fox School of Business (2024-05)

– Onondaga Community College (2020-09 – 2021-05)