Kenie Betts

Proven technical solutionist passionate about leveraging several years of experience in application support, testing, and development to craft innovative solutions tailored to meet specialized needs within diverse user populations.

APPLICATION DEVELOPER INTERN at BitStack Technologies LLC (2025-09 – 2026-02)

• Used HTML/CSS/JS, React, Java, Spring Boot, and MySQL to develop new responsive web application features according to functional/technical specification documents, and identify, document and resolve bugs
• Integrated frontend interface with backend REST API to enable secure data parsing and manipulation
• Acted as SCRUM master for multiple Agile project sprints ensuring positive progress and proper resourcing

SAP IT SALES FINANCE JR. ANALYST at Newell Brands (2016-07 – 2019-12)

• Spearheaded SAP system optimization through building automated regression testing and providing primary functional support for feature enhancements and refactors within Agile development process – reducing monthly processing time and enhancing cross-business UAT efficiency.
• Led ERP data reconciliation initiatives, implementing systematic error detection protocols and resolving critical system discrepancies.
• Facilitated global cross-functional communication between technical and business teams, ensuring seamless integration testing and UAT processes.

IT CONSULTANT / PROJECT ASSISTANT at Serta Simmons Bedding LLC (2014-12 – 2015-09)

• Led incident management and process enhancement initiatives, coordinating cross-functional teams to identify, document, and resolve system errors.
• Monitored and documented system irregularities, creating comprehensive reports that enabled data-driven process optimization decisions.

TIER 1 & 2 SUPPORT TECHNICIAN at Auburn University Network & Media Services (2013-11 – 2014-06)

• Conducted systematic hardware diagnostics and maintenance routines, preventing potential system failures and minimizing disruptions.
• Delivered responsive technical assistance to university staff and students, resolving diverse IT issues while maintaining high service standards.

ASSOCIATE OF SCIENCE in COMPUTER SCIENCE – University of the People (2026)

BACHELOR OF SCIENCE in COMPUTER SCIENCE – University of the People (2026)