APPLICATION DEVELOPER INTERN at BitStack Technologies LLC (2025-09 – 2026-02)
- Used HTML/CSS/JS, React, Java, Spring Boot, and MySQL to develop new responsive web application features according to functional/technical specification documents, and identify, document and resolve bugs
- Integrated frontend interface with backend REST API to enable secure data parsing and manipulation
- Acted as SCRUM master for multiple Agile project sprints ensuring positive progress and proper resourcing
SAP IT SALES FINANCE JR. ANALYST at Newell Brands (2016-07 – 2019-12)
- Spearheaded SAP system optimization through building automated regression testing and providing primary functional support for feature enhancements and refactors within Agile development process – reducing monthly processing time and enhancing cross-business UAT efficiency.
- Led ERP data reconciliation initiatives, implementing systematic error detection protocols and resolving critical system discrepancies.
- Facilitated global cross-functional communication between technical and business teams, ensuring seamless integration testing and UAT processes.
IT CONSULTANT / PROJECT ASSISTANT at Serta Simmons Bedding LLC (2014-12 – 2015-09)
- Led incident management and process enhancement initiatives, coordinating cross-functional teams to identify, document, and resolve system errors.
- Monitored and documented system irregularities, creating comprehensive reports that enabled data-driven process optimization decisions.
TIER 1 & 2 SUPPORT TECHNICIAN at Auburn University Network & Media Services (2013-11 – 2014-06)
- Conducted systematic hardware diagnostics and maintenance routines, preventing potential system failures and minimizing disruptions.
- Delivered responsive technical assistance to university staff and students, resolving diverse IT issues while maintaining high service standards.
