Keniel Torres

Maintained cleanliness and sanitation of high-traffic guest areas to meet company health, safety, and presentation standards Performed routine cleaning and deep-clean tasks (restrooms, floors, trash removal, detailing) using approved chemicals and equipment. Responded quickly to spill calls and safety hazards, placing wet-floor signage and preventing guest incidents.

Utility Operator / Custodial - Walt Disney World

(2023-01 - 2026-01)

• Maintained cleanliness and sanitation of high-traffic guest areas to meet company health, safety, and presentation standards
• Performed routine cleaning and deep-clean tasks (restrooms, floors, trash removal, detailing) using approved chemicals and equipment.
• Responded quickly to spill calls and safety hazards, placing wet-floor signage and preventing guest incidents.
• Delivered guest service support by giving directions, answering questions, and handling concerns professionally.
• Followed SOPs and PPE requirements, including safe chemical handling, dilution, and storage procedures.
• Worked efficiently in a fast-paced environment while maintaining attention to detail and consistent quality.

Associate (Warehouse/Fulfillment) - Amazon

(2021-01 - 2023-01)

• Picked, packed, and staged customer orders accurately while meeting rate, quality, and safety expectations.
• Used RF scanners / handheld devices to locate inventory, scan items, verify counts, and update order status.
• Prepared packages for shipment (labeling, sorting, and staging) to support on-time delivery goals.
• Followed safety guidelines for lifting, ergonomics, and equipment use in a high-volume warehouse setting.
• Maintained organized work areas and supported team flow to reduce errors and improve productivity.

Associate / Team Lead - Walmart

(2021-01 - 2023-01)

• Led daily floor operations by delegating tasks, setting priorities, and ensuring goals were met for the shift.
• Supported customer needs by resolving issues, answering product questions, and maintaining a positive experience.
• Managed merchandising standards: stocking, zoning, labeling, planogram execution, and keeping aisles organized.
• Trained and coached associates on procedures, safety, and performance expectations.
• Assisted with inventory accuracy through scanning, restocking, and identifying out-of-stock or mis-shelved items.
• Helped maintain compliance with store policies, including safety checks and loss-prevention awareness.

Celebration High School (2015-01 - 2017-01)

GED - Polk County, Florida (2025-01)

Computer Science / Software Development - Valencia College (2025-01)