Kenny Peters

Senior technician with 10+ years experience in the communication field, specialized in installing, maintaining, troubleshooting and repairing of internet, cable and telephone services. FCC license, fiber optic license, residential fire alarm license, certificate in intelligent home system. Knowledgeable in operating with CAT5e, coaxial and fiber optic, proficient in using compression and diagnostic tools.

Field Tech 5 at Charter Communication (Spectrum) (2015-04 – Present)

• Providing Residential and commercial services (voice, video, internet) with an above average monthly productivity of 90%
• Assisting customer with on-site education of new and existing services while achieving a 5 star customer rating
• Continuously meeting a TQA (technical quality assurance) of 100%
• Training and mentoring new hired tech 1 with 100% success rate in advancing them to tech 2
• Won employee of the month in 2018

Field Technician at FTS USA (2013-11 – 2015-04)

• Install, service, maintain and disconnect residential services (TV, internet, phone)
• Perform ground and aerial connections and disconnections
• New drop lines to the premise, Custom wiring, install and rearrange inside wiring
• Provisioning of additional Outlets

Maintenance at Rosewood Mansion on Turtle Creek (2013-06 – 2013-11)

• TV system maintenance
• Surveillance camera maintenance
• Assisting with furniture and wood parts refinishing and maintenance

Engineer at Garden Court Hotel (2011-09 – 2013-05)

• TV and radio system maintenance
• Surveillance camera installation and maintenance
• Electrician

Specialized Refinisher at WestWind Yacht Management (2010-12 – 2012-06)

• Yachts and sail boats interior and exterior maintenance
• Specialized in the use of non skid, micro-light, west system epoxy, fiber glass, vinyl, micro-balloon while developing and applying different techniques and materials
• In charge of Public Relation with clients and vendors

Supervisory at Caribbean Yacht Refinishers (1996-12 – 2009-01)

• Specialized refinisher for Yachts and sail boats
• In charge of monthly checkbook, including ordering, receiving and invoices
• In charge of Public Relation with clients and vendors
• In charge of hiring and training

Certificate in Intelligent Home System Set Up – Dallas, TX

License in Residential Fire Alarm System – Dallas, TX

FOA Certificate in Splicing Optical Fiber – San Jose, CA

Diploma in Electronics and Telecommunication – South San Francisco Adult Education

FCC License, Element 1 and Element 3 in FCC License – South San Francisco Adult Education

Diploma in Electronics and Woodwork – Georgetown Multipurpose School