Kenton Smith
Customer Service Agent/Logistics Management
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About
Successful Sales Agent with a high percentage of closing deals, while at the same time reducing cost for the company and increasing profits. Improving corporate image utilizing a full complement of strategic planning, having the knowledge of understanding to convey the message to a point that the customer can understand with great comfort. I have developed a broad base background that includes high velocity, high mixed, distribution, manufacturing and warehouse environment.
Experience
CUSTOMER SERVICE AGENT - DELTA AIRLINES - Memphis, TN
(2008-08)
- Assist customer with their traveling needs, making sure they have their necessary documents in line with domestic and international travels
- Keeping account of all baggage and personal items that are being transferred to and from their destination
- Complying with FAA rules and regulations and having on hand knowledge of what is needed to complete their documents
- Making sure what items, chemicals and Dry Ice can travel together and etc.
LEAD II RGA PRODUCTIONS DEPARTMENT - MILWAUKEE TOOLS - Olive Branch, MS
(2023-09)
Make sure that my auditors in production are receiving products, checking them in, testing them to make sure they are operable. We package them to be shipped out to different vendors such as, Home Depot, etc. To regain revenue for the company.
PHARMECUTICAL WAREHOUSE MANAGER - MILLENCROFT DISTRIBUTION - Memphis, TN
(1997-02 - 2008-08)
Recruited to manage procurement and purchasing of the site's MRO parts. Maximize customer satisfactions by meeting and exceeding account contractual goals and objectives. Initiate regular communication with Millencroft, giving updates on progress against KPI's and ensuring excellent services by associates.
- Promote the site's performance by communicating results
- Issue and deliver all parts orders at a 100 percent fill rate, track and publicize results on three million dollar inventory and ten thousand SKU'S
- Responsible for the hiring, training, evaluating, scheduling and disciplining personnel to ensure that sufficient, competent labor is on site to meet MILLENCROFT satisfaction
- Motivate and provide leadership to each associate within the MILLENCROFT company in Memphis, Tn
SALES MANAGER - Circuit City Electronics
SALES AGENT - Flemings Fine Furniture
LEAD RAMP AGENT - Fed Ex
Education
BACHELORS OF ARTS DEGREE - Business Administration - LEMOYNE-OWEN COLLEGE
