Keoniis Corday

Hospitality professional with eight years across licensed California cannabis operations, spanning dispensary floor sales, consumption lounge service, delivery operations, and inventory support. Consistently a top-performing seller who builds repeat customer relationships and raises average order value through genuine product knowledge. Experienced across the seed-to-sale process with a particular focus on retail delivery operations, METRC compliance, and cash reconciliation.

Has aided in training new hires on SOPs and provided in-store POS and technical troubleshooting to keep service uninterrupted. Brings an additional background in web development, marketing, and graphic design that translates directly into store content and promotional support.

LOUNGE SERVER / GUIDE at The Artist Tree (2024-10 – Present)

• Advise guests on cannabis products, consumption methods, and current California regulations, tailoring recommendations to experience level and desired effect.
• Rank consistently as a top sales performer by building repeat customer relationships and raising average order value through informed upselling and cross-selling.
• Prepare and serve premium cannabis-infused cocktails in the consumption lounge while maintaining glassware, ice, and station readiness through peak service.
• Support inventory management by verifying product accuracy at checkout, tracking stock, and restocking bar and lounge supplies during high-volume periods.
• Maintain precise cash handling and register balancing through close, consistently finishing shifts without discrepancies.
• Uphold cleanliness and sanitation standards across the bar and lounge.

HYBRID / SALES ASSOCIATE at SpaceFlyt (2024-04 – 2024-10)

• Managed customer check-ins and records to streamline the retail experience and maintain compliance with company policy.
• Fulfilled and processed WeedMaps orders through Blaze POS, pairing accurate product recommendations with efficient service.
• Packed orders, verified customer identification, and dispatched deliveries through Blaze and Onfleet.
• Supported facility operations, maintaining compliance with security protocols and California state regulations.
• Opened and closed cash registers and counted drawers for accuracy.
• Assisted with social media content creation and generated assets for marketing campaigns.

DELIVERY / SHIFT LEAD at Sweet Flower (2022-11 – 2024-04)

• Organized and dispatched delivery orders strategically to optimize routes and keep fulfillment timely and accurate.
• Provided support during inventory nights and store audits, contributing to accurate inventory records.
• Assisted customers seeking cannabis product information, educating them on products, consumption methods, and best practices.
• Aided in training new hires on Sweet Flower SOPs and customer service standards.
• Provided in-store IT support and technical troubleshooting for POS systems and store technology.

DISPATCH SUPERVISOR at The Pottery (2018-09 – 2022-11)

• Helped manage and oversee daily operations of the delivery department, including driver coordination and dispatch.
• Maintained accurate transaction records and ensured compliance with METRC regulations.
• Worked with management to address delivery-related challenges and optimize routes for efficiency.
• Assisted with inventory management including stock replenishment and regular audits to ensure accuracy.
• Assisted customers with cannabis product questions on the sales floor and over the phone, resolving issues promptly.

FOH TEAM MEMBER at Fresh Brothers (2014-03 – 2018-09)

• Handled cash and credit transactions accurately across all POS operations.
• Maintained cleanliness and organization throughout the restaurant to uphold hygiene standards.
• Worked closely with team members to keep order dispatching timely and accurate.
• Assisted with inventory management, stock replenishment, and food preparation.

COMPUTER TECHNICIAN / SALES at Computer Boy, Inc. (2011-04 – 2014-10)

• Provided personalized technical support and guidance to clients, managing payments and invoices accurately.
• Responded to incoming calls promptly and professionally, addressing inquiries and scheduling appointments.
• Documented repairs and client interactions thoroughly to maintain organized records for future troubleshooting.

Graphic Design – SANTA MONICA COLLEGE (2012 – 2015)