Brilliant Earth (On-Site)
Marketing Associate September 2022 - Present
- Identifying marketing trends and pitched relevant concepts to key business partners to incorporate into their marketing strategies.
- Gathering key performance requirements from business partners to manage and execute campaigns successfully.
- Providing business partners with post-campaign deliverables such as Google data reports and screenshots
- Analyzing Google data reports to identify areas of improvement to implement on future campaigns.
- Consistently meeting KPIs each quarter for marketing campaigns on SQLs.
- Cultivating positive business relationships with clients, sales teams, billing, and upper management to further develop a collaborative working environment.
Brilliant Earth (On-Site)
Showroom Concierge Oct 2021 - September 2022
- Directly managed product development with multiple clients and guided them through each phase of the process through detailed communications strategies, ring organizing, and educational diamond/gemstone presentations.
- Collaboration efforts with clients in 2021 resulted in a >70% sales increase for online and in-store for Q1 and Q2.
- Exceeded KPIs set by company week over week with a goal met rate of 100% on average.
- Continuously developed relationships with current and potential consumers to drive results, brand loyalty, and community growth in house and across the company’s social media platforms.
Lilly Pulitzer (On-Site)
Sales Associate July 2020 – September 2021
- Managed and created content for the business to increase brand awareness and to develop better leads for the sales teams.
- Utilized sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions.
- Took control of the day to day operations in the absence of the Store Manager.
- Created a strong store culture consistent with the brand resulting in a positive and motivating atmosphere.
- Demonstrated high level of communication skills with store manager, peers and store team, resulting in high value sales.
