Kevin Alexander

Strategic and results-driven operations leader with 20+ years of experience spanning multi-unit retail, sanitation management, sales leadership, and professional athletics. Proven track record of leading large teams, improving operational performance, and driving compliance across complex environments. Former NFL/CFL athlete known for discipline, accountability, and high-performance leadership. Adept at scaling teams, optimizing processes, and delivering measurable business results.

Store Director at Maverik (2023-01 – Present)

Transitioned following acquisition of Kum & Go. Lead full-store operations with accountability for sales, labor, inventory, and customer experience.

• Lead full-store operations with accountability for sales, labor, inventory, and customer experience
• Drive performance through team development, coaching, and accountability systems
• Manage staffing, scheduling, and cost controls to align with financial targets
• Execute company initiatives and operational strategies to improve efficiency and profitability
• Maintain strict compliance with safety, food handling, and operational standards

District Manager at Kum & Go (2022-01 – 2023-12)

Oversaw multiple store locations, driving operational consistency and financial performance across the district.

• Oversaw multiple store locations, driving operational consistency and financial performance across the district
• Led store managers and teams to achieve sales targets, labor goals, and customer satisfaction metrics
• Implemented operational standards and coached leadership teams to improve execution and accountability
• Conducted site visits, audits, and performance reviews to ensure compliance and continuous improvement
• Played a key role during organizational transition prior to acquisition by Maverik

Site Manager (Sanitation Manager) at PSSI / OSI (2019-01 – 2022-12)

Directed sanitation operations within a high-volume food manufacturing facility.

• Directed sanitation operations within a high-volume food manufacturing facility
• Led large teams to meet strict OSHA, GMP, and food safety compliance standards
• Improved operational efficiency through workforce planning, scheduling, and process optimization
• Coordinated with clients, subcontractors, and inspectors to maintain performance standards
• Managed payroll, attendance, supply tracking, and operational reporting
• Facilitated safety meetings and drove a culture of accountability and compliance

Trainer / Coach / Program Developer at Independent & Athletic Programs (2011-01 – Present)

Built and implemented performance training programs for athletes from youth to professional levels.

• Built and implemented performance training programs for athletes from youth to professional levels
• Leveraged professional athletic experience to develop leadership, discipline, and performance systems
• Coached at youth, high school (West Jordan, East HS), and collegiate levels (Utah Islanders – 2025)
• Developed individualized programs focused on physical and mental performance

Call Center Manager at Verizon Wireless (2009-01 – 2011-12)

Managed a team of 24 in a high-volume customer service environment.

• Managed a team of 24 in a high-volume customer service environment
• Drove performance through coaching, KPI tracking, and process improvements
• Resolved escalated customer issues and improved service delivery standards

Team Lead – Sales & Client Management at REI Investments (2007-01 – 2009-12)

Closed client accounts and supported revenue generation efforts.

• Closed client accounts and supported revenue generation efforts
• Led client onboarding, training, and retention strategies
• Oversaw property management operations including maintenance and rent collection

Floor Lead – Sales & Operations at RC Willey (2003-01 – 2007-12)

Supervised sales floor operations and drove revenue through customer engagement.

• Supervised sales floor operations and drove revenue through customer engagement
• Trained and developed sales associates to improve performance
• Supported installation teams across home theater, appliances, and car audio

Lead – Mining Operations (Seasonal) at Skyline Mine (2000-01 – 2003-12)

Led installation of mine pumping systems in a high-risk, high-compliance environment.

• Led installation of mine pumping systems in a high-risk, high-compliance environment
• Coordinated teams and ensured adherence to safety standards

Professional Football Player (NFL/CFL) at Professional Football (1996-01 – 2003-12)

8-year professional career demonstrating elite performance, discipline, and teamwork.

• 8-year professional career demonstrating elite performance, discipline, and teamwork

Player / Coach at Ottawa Renegades (CFL) (2003-01 – 2003-12)

Contributed to both player performance and team development in a dual leadership role.

• Contributed to both player performance and team development in a dual leadership role

Associate Degree in Business Communications – Utah State University