Director of Golf/Head Professional at Lakeridge Golf Course (2024-06 – Present)
Lead the golf operations staff and manage all aspects of golf course operations including personnel, budgets, merchandise, and tournaments.
- Lead the golf operations staff setting objectives and expectations
- Train and manage pro shop, guest/outside service and course ambassador personnel
- Schedule personnel and manage time off requests
- Create annual revenue and expense budgets
- Manage payroll for the majority of Lakeridge's employees
- Purchase and oversee Pro Shop merchandise including inventory procedures
- Create and administer tournaments/events using Golf Genius tournament software
- Serve as Lakeridge's ambassador to both the Men's and Women's golf clubs
- Mentor all PGA Associates and Apprentices
- Verify and attest tournament contests and competitions
- Set record revenue figures during 1st year while maintaining budgeted expenditures
Head Professional - Golf Shop Manager at Santa Teresa Golf Club (2011-01 – 2024-06)
Managed golf shop operations, tournament administration, junior golf coaching, and staff coordination while driving revenue growth.
- Coordinate promotions that led to a 20% increase in rounds played year/year
- Reduced payroll expense within department by implementing new scheduling practices
- Conduct and oversee weekly manager meetings
- Collaborate with course Superintendent and his staff to inform customers of current course conditions
- Budget, manage and control over $450k in golf shop inventory/merchandise
- Conduct demo days with large variety of golf equipment vendors
- Implemented the transition to new point-of-sale system including setup and staff training
- Direct and coach club's most successful junior golf class since 2004
- Received performance bonus for exceeding club's revenue targets
- Coached 2017 Western Region Section winning PGA Jr. League team
Assistant Golf Professional at Santa Teresa Golf Club (2004-01 – 2011-01)
Provided golf instruction, conducted club fittings, and assisted with course events and marketing.
- Taught individual and group lessons
- Earned FlightScope software certification
- Earned Corba, Ping, Titleist, Taylor Made, US Kids club fitting certificates
- Perform updates to the company web site: www.santatersagolf.com
- Assist with Food and Beverage scheduling
- Coordinated catered events for tournaments
