Kevin Nguyen

Aspiring IT professional with a strong academic foundation and a passion for technology

Business Manager - TOKPD LLC - Orlando, FL

(2023-01)

• Scheduled new clients while maintaining positive relationships with existing clients
• Handled customer requests and resolved complaints professionally to ensure customer satisfaction
• Managed digital advertisements to increase customer engagement and business growth
• Oversaw end-of-day sales closeout and financial reporting
• Assisted with hiring process and training of new employees
• Manage inventory levels and ordered supplies

Server - Pho Au Lac - Orlando, FL

(2018-11 - 2023-01)

• Handled customer requests, concerns, and complaints professionally
• Demonstrated strong multitasking skills by managing multiple tables at the same time
• Maintained cleanliness and organization of dining areas
• Accurately processed orders and payments using POS systems

Bachelor of Science - Information Technology - University of Central Florida (2027-05)

Associate of Arts - Valencia College (2025-05)