Kevin Perdomo

Senior Product Designer with 8+ years shipping B2B SaaS, enterprise, and e-commerce products that drove measurable business outcomes, including reducing front-end build times by 25%, boosting CSAT by 30%, and cutting churn by 15% for Fortune 500 companies and high-growth startups. Specializes in multi-brand design systems architecture, complex B2B workflow simplification, and WCAG 2.1/2.2 AA accessibility compliance. Proven track record leading end-to-end UX strategies—from deep user research and data-driven prototyping to production-ready Figma engineering handoffs.

UX/UI Designer at Freelance / Contracts (2023-01 – Present)

Independent design consultancy delivering scalable Figma component systems, accessible web applications, and digital transformation for nonprofits and enterprise clients.

• Increased organic traffic and booking conversions by 35% within one quarter by conducting user research, restructuring information architecture, and executing a full digital rebrand for Cosmic Studios.
• Eliminated a multi-step manual workaround for financial case managers by designing a unified data visualization dashboard that replaced spreadsheet-heavy processes.
• Mitigated legal risk and eliminated access barriers for neurodiverse users by performing a comprehensive end-to-end WCAG 2.1 AA accessibility audit and overhaul for Dyslexia Nevada.
• Accelerated client iteration speed by delivering fully documented, production-ready Figma design systems and component libraries upon project completion.

Lead UX/UI Designer at Circa Healthcare (2025-01 – Present)

Leading healthcare communications agency specializing in digital experiences and marketing solutions for global pharma and biotech brands.

• Increased web session duration by 30% by conducting heuristic audits and rebuilding core navigation and visual hierarchy using behavioral analytics.
• Reduced misaligned design review cycles by 20% by planning and facilitating cross-functional workshops to align business KPIs with design execution.
• Established the company's first standardized engineering handoff process by building mobile-first, high-fidelity Figma prototypes for primary sales and marketing platforms.

Senior UX/UI Designer at HomeServices of America (2023-01 – 2024-12)

The nation's largest residential real estate brokerage alliance, a Fortune 500 company supporting thousands of agents nationwide.

• Reduced front-end engineering build times by 25% by architecting a multi-brand Figma Design System based on Atomic Design principles across all product squads.
• Achieved full ADA compliance and protected the organization from legal exposure by performing an enterprise-wide accessibility audit and fixing 50+ WCAG/ADA violations.
• Accelerated agent task completion rates by redesigning legacy B2B transactional workflows and removing key friction points during critical handoffs.
• Decreased team-wide design debt by establishing Design Ops frameworks and standardized documentation across product and engineering teams.

Senior UX/UI Designer at Anywhere Real Estate Inc. (formerly Realogy) (2021-01 – 2023-12)

Global real estate leader housing world-renowned brands like Century 21, Coldwell Banker, and Sotheby's International Realty.

• Boosted platform CSAT by 30% by establishing a rapid prototyping and usability testing framework prior to engineering development.
• Increased core task completion rates by 35% by running continuous A/B and multivariate tests via Optimizely and translating behavioral data into refined interaction patterns.
• Reduced platform customer churn by 15% by executing a strategic interface refresh that elevated product usability and perceived market value.
• Cut design-to-development cycle times by 25% by implementing high-fidelity interactive prototypes and structured production-ready handoff standards.

Lead UX/UI Designer at Marble.com (2019-01 – 2021-12)

One of North America's largest stone fabricators and countertop e-commerce retailers.

• Increased user engagement by 40% by mapping customer journeys, analyzing drop-off points, and overhauling primary shopping and navigation flows.
• Drove a measurable surge in overall site traffic and digital revenue by leading the product redesign that successfully pivoted House Tipster from an editorial blog into a fully functional e-commerce platform.
• Reduced customer support ticket volume by 20% by diagnosing usability friction through targeted research and heuristic evaluations.

UI Designer at Obie Technologies (2017-01 – 2018-12)

High-growth tech startup focused on streamlined mobile and web consumer experiences.

• Increased 30-day user retention by 20% by designing and building the company's inaugural unified Design System, simplifying complex legacy user workflows.
• Established UI design standards across all web and mobile platforms by creating reusable UI component libraries and interaction pattern guidelines.

Associate of Fine Arts in Fine Arts – Hudson County Community College

UI Design Certificate & UX Design Certificate in UI/UX Design – Fashion Institute of Technology (FIT)