UX/UI Designer at Freelance / Contracts (2023-01 – Present)
Independent design consultancy delivering scalable Figma component systems, accessible web applications, and digital transformation for nonprofits and enterprise clients.
- Increased organic traffic and booking conversions by 35% within one quarter by conducting user research, restructuring information architecture, and executing a full digital rebrand for Cosmic Studios.
- Eliminated a multi-step manual workaround for financial case managers by designing a unified data visualization dashboard that replaced spreadsheet-heavy processes.
- Mitigated legal risk and eliminated access barriers for neurodiverse users by performing a comprehensive end-to-end WCAG 2.1 AA accessibility audit and overhaul for Dyslexia Nevada.
- Accelerated client iteration speed by delivering fully documented, production-ready Figma design systems and component libraries upon project completion.
Lead UX/UI Designer at Circa Healthcare (2025-01 – Present)
Leading healthcare communications agency specializing in digital experiences and marketing solutions for global pharma and biotech brands.
- Increased web session duration by 30% by conducting heuristic audits and rebuilding core navigation and visual hierarchy using behavioral analytics.
- Reduced misaligned design review cycles by 20% by planning and facilitating cross-functional workshops to align business KPIs with design execution.
- Established the company's first standardized engineering handoff process by building mobile-first, high-fidelity Figma prototypes for primary sales and marketing platforms.
Senior UX/UI Designer at HomeServices of America (2023-01 – 2024-12)
The nation's largest residential real estate brokerage alliance, a Fortune 500 company supporting thousands of agents nationwide.
- Reduced front-end engineering build times by 25% by architecting a multi-brand Figma Design System based on Atomic Design principles across all product squads.
- Achieved full ADA compliance and protected the organization from legal exposure by performing an enterprise-wide accessibility audit and fixing 50+ WCAG/ADA violations.
- Accelerated agent task completion rates by redesigning legacy B2B transactional workflows and removing key friction points during critical handoffs.
- Decreased team-wide design debt by establishing Design Ops frameworks and standardized documentation across product and engineering teams.
Senior UX/UI Designer at Anywhere Real Estate Inc. (formerly Realogy) (2021-01 – 2023-12)
Global real estate leader housing world-renowned brands like Century 21, Coldwell Banker, and Sotheby's International Realty.
- Boosted platform CSAT by 30% by establishing a rapid prototyping and usability testing framework prior to engineering development.
- Increased core task completion rates by 35% by running continuous A/B and multivariate tests via Optimizely and translating behavioral data into refined interaction patterns.
- Reduced platform customer churn by 15% by executing a strategic interface refresh that elevated product usability and perceived market value.
- Cut design-to-development cycle times by 25% by implementing high-fidelity interactive prototypes and structured production-ready handoff standards.
Lead UX/UI Designer at Marble.com (2019-01 – 2021-12)
One of North America's largest stone fabricators and countertop e-commerce retailers.
- Increased user engagement by 40% by mapping customer journeys, analyzing drop-off points, and overhauling primary shopping and navigation flows.
- Drove a measurable surge in overall site traffic and digital revenue by leading the product redesign that successfully pivoted House Tipster from an editorial blog into a fully functional e-commerce platform.
- Reduced customer support ticket volume by 20% by diagnosing usability friction through targeted research and heuristic evaluations.
UI Designer at Obie Technologies (2017-01 – 2018-12)
High-growth tech startup focused on streamlined mobile and web consumer experiences.
- Increased 30-day user retention by 20% by designing and building the company's inaugural unified Design System, simplifying complex legacy user workflows.
- Established UI design standards across all web and mobile platforms by creating reusable UI component libraries and interaction pattern guidelines.
