Dynamic System Administrator adept at optimizing IT systems and workflows to drive business growth and efficiency.
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Dynamic System Administrator adept at optimizing IT systems and workflows to drive business growth and efficiency.
System Administrator at Buckeye Mountain (2024-03 – Present)
Managing and maintaining the IT infrastructure, including servers, networks, software applications, and user accounts, ensuring smooth operation, resolving technical issues, implementing security measures, and performing regular backups, all while adhering to company policies and standards.
Senior Systems Analyst at SkyTerra Technologies (2021-11 – 2024-02)
IT Project Coordinator at Caravel Autism Health (2020-01 – 2021-11)
Coordinated and managed enterprise projects with a focus on HIPAA risk assessment, monthly Phishing campaigns, AD domain migration of new acquisitions, Zoom Database management, and ISP acquisition for 30 clinics. Asset management of company hardware and primary IT hardware/software support for 1000 end users. Designed and deployed KnowBe4 Phishing campaigns.
Service Desk Administrator at Clayco, Inc. (2019-05 – 2020-01)
User account management via AD, O365, and Okta. Deployment of software, drivers, and security updates through SCCM. Imaging new Windows 10 equipment using PXE. Managed setup of new desk phones via Mitel and Cisco Unified Communications manager. On-site and Bomgar remote support of Windows 7/10 systems, Mac OS, and network printers for 1500 end users. Closed an average 100 tickets per week in ServiceNow. Asset Management via ServiceNow Asset tracker.
Bachelor in Computer Science – St. Ambrose University (2016-08 – 2018-05)
