Kevin Teodosio

Dedicated and passionate Network and Communication Management graduate committed to achieving outstanding results. Strong technical aptitude with ability to understand and troubleshoot both hardware and software issues. Proven reputation as an exceptional team player who is ambitious and flexible with a knack for learning new skills and quickly adapts to organizational change.

L3 Autonomous Vehicle Operator - Zoox - San Francisco, CA

(2024-04 - 2026-08)

• Troubleshoot
• Documentation
• Communication
• Callouts
• Commenting
• Captain of the ship
• Mental map
• Maintain safety

Delivery Driver - Uber Eats - San Francisco Bay Area

(2019-12 - 2024-04)

• Delivered food/beverage in a timely manner while maintaining high customer service standards
• Followed customer instructions regarding delivery options, special accommodations, etc.
• Communicated with customers about any delays or changes in plans iPhone Technician - Puls - San Francisco, California

(2016-09 - 2019-12)

• Traveled to meet customers on location to handle hardware and software issues
• Repaired and replaced hardware, including micro soldering
• Installed system software if needed and explained in detail any questions or concerns
• Ensured proper installation of repairs, operating system and software
• Identified and corrected performance issues
• Achieved high customer satisfaction for all duties performed
• Collaborated with Puls dispatch and customers the delivery of efficient, high-quality service
• Maintained accurate hardware inventories
• Accurately completed service reports and warranty forms

Bachelor of Science - Network and Communication Management - DeVry University, Fremont CA (2016-02)