Referral Coordinator / Medical Assistant - JAI MEDICAL CENTER - Baltimore, MD
(2024-05 - 2026-09)
- Coordinated specialist referrals and follow-up care to ensure seamless patient service continuity.
- Facilitated timely care coordination by communicating effectively with patients and healthcare team members.
- Managed medical records, documentation, scheduling, and patient information using Epic and Mastermind systems for operational efficiency.
- Maintain accurate patient records, supporting operational efficiency across multiple clinic locations.
- Obtain and document patient vital signs, demographic information, and insurance information accurately.
- Educate patients and conduct outreach for preventive healthcare services.
Unit Secretary - LORIEN DIALYSIS - Baltimore, MD
(2023-09 - 2024-05)
- Managed patient records and electronic medical record documentation, enhancing accuracy and compliance in clinical dialysis setting.
- Coordinated patient admissions, verifying patient information to support effective care delivery.
- Facilitated patient admissions and ensured accuracy of patient information for effective care delivery.
- Assisted Director of Nursing with administrative tasks, promoting timely and precise documentation.
- Maintained organization, accuracy, and confidentiality in a fast-paced healthcare environment.
Certified Medical Assistant - EXPRESSCARE URGENT CARE - Baltimore, MD
(2022-05 - 2023-06)
- Assisted clinical staff with patient care and ensured efficient clinical operations.
- Assisted clinical staff with patient care and daily clinical operations.
- Scanned, organized, and maintained medical documents to support accurate EMR records.
- Scanned, organized, and maintained medical documents, improving EMR record accuracy.
- Scanned, organized, and maintained medical documents to ensure accurate EMR records.
Certified Medical Assistant - FAMILY HEALTH CONNECTIONS - Columbia, MD
(2021-03 - 2022-02)
- Executed patient intake, scheduled appointments, and processed insurance authorizations, streamlining patient flow and enhancing operational efficiency.
- Coordinated patient referrals to healthcare specialists and facilitated communication between patients and healthcare providers, enhancing care continuity.
- Managed high-volume telephone lines, ensuring professional communication and delivering exceptional customer service to improve patient satisfaction.
- Managed high-volume telephone lines, ensuring professional communication and delivering exceptional customer service.
- Managed high-volume telephone lines while maintaining professional communication and customer service.
Certified Medication Technician - FREEDOM TO CHOOSE - Baltimore, MD
(2020-05 - 2022-07)
- Administered medications and assisted patients with daily living activities, contributing to enhanced overall well-being.
- Monitored patient conditions, communicated changes to care team members, and facilitated timely interventions.
- Maintained compliance with safety, privacy, and infection-control standards.
- Provided consistent patient support and maintained accurate documentation for effective continuity of care.
