Khai Doan

Senior Python Software Engineer with 15+ years building and shipping web applications. Strong in both front-end (React) and back-end (Python, Java) with experience in scalable systems, APIs, and cloud/container platforms.

Senior Software Engineer at Dagknows (2022-08 – Present)

AI-powered workflow automation platform for DevOps/SRE teams (microservices on Docker, and Kubernetes). Own front-end and back-end development.

• Migrated DAG-based UI (raw HTML/JS) to a task-based interface using React.
• Designed and implemented RBAC (workspace-based) and pause/resume approval flows.
• Built AI agents and RAG: ~40% less toil, ~50% lower MTTR and troubleshooting time.
• Drove SOC2 compliance for the product.

Senior Software Engineer at Quantros (Q-Centrix) (2018-03 – 2022-07)

Rejoined as senior developer on the RRM team (5 people). Delivered RRM according to CMS, TJC, and other registry deadlines; product acquired by Q-Centrix in 2021.

• Completed SOC2 security audit; made RRM fully compatible with all modern browsers.

Senior Software Engineer at TargetX Inc (2016-11 – 2018-03)

Suite of applications for universities (student lifecycle from enrollment through graduation). Mix of Salesforce cloud and AWS-hosted apps.

Software Engineer at Quantros Inc (2009-08 – 2016-06)

Cloud-based SaaS for hospitals (patient safety and quality of care). Technical lead year one; built infrastructure and Clinical Cafe (social platform for healthcare). Later: core Safety Event Reporting Manager (SRM), internal QSupport tools, SSO, MicroStrategy admin/SDK, and cross-product enhancements.

• Delivered Quantros applications for Ascension Health (1,700+ hospitals and clinics).

Software Engineer at Genius.com Inc (2004-12 – 2008-11)

First engineer at a sales / marketing automation startup. Built and maintained link-rewriting proxy. Built Selenium-based test framework; led QA test automation; contributed 26 bug fixes to Selenium Core.

Software Engineer at FriendFinder Inc (2004-03 – 2005-02)

Online social network (20M+ members, ~1M concurrent). Full-stack development.

BS in Computer Science – UC Irvine (1998)