Khan Nauman

Visionary and results-driven IT Leader with 19+ years of extensive experience in IT governance, enterprise-wide digital transformation strategies, and large-scale digital platform implementations across public and private sectors. Holds 15+ years of relevant IT experience, including 8+ years in senior executive leadership roles. Proven expertise in spearheading national-scale digital platforms, citizen service delivery systems, public sector initiatives, and complex IT infrastructures encompassing data centers, cloud environments (Azure/AWS), enterprise applications, networks, and advanced cybersecurity frameworks (Zero Trust, ISO 27001, HIPAA).

Demonstrated strength in managing technology portfolios, multi-million enterprise budgets, procurement lifecycles, vendor relationships, and stringent Service Level Agreements (SLAs). Adept at leading multidisciplinary teams to drive innovation, operational excellence, and organizational transformation, backed by strong HEC-recognized academic credentials including a Master's (16+ years education) in Computer Software Engineering and ongoing PhD research in AI.

Head of IT - Punjab Oil Mills - Islamabad

(2025-10)

• Formulate and execute enterprise-wide IT and digital transformation strategies, technology roadmaps, and multi-million annual technology budgets aligned with organizational growth objectives.
• Oversee the management of large-scale IT infrastructure, data centers, cloud-native migration (Azure/AWS), and resilient enterprise networks.
• Drive comprehensive IT governance, risk management, information security compliance, and Zero Trust cybersecurity frameworks including SIEM and SOC operations.
• Manage technology portfolios, strategic vendor relationships, complex ICT procurements, and rigorous Service Level Agreements (SLAs).
• Lead multidisciplinary technical teams in deploying AI/ML tools, RPA, Power BI analytics, and enterprise ERP systems to achieve operational excellence.

Chief Technology Officer (ICTO) - FC Teaching Hospital - Peshawar

(2024-01 - 2025-10)

• Directed complete enterprise IT operations and digital transformation initiatives for a major healthcare institution supporting 1,000+ concurrent users with 99.9% uptime SLA.
• Managed ICT budgets, infrastructure procurement, vendor contracts, and cross-functional technology portfolios.
• Enforced stringent IT governance, HIPAA-aligned data security protocols, and business continuity frameworks.
• Led multidisciplinary teams in deploying full-lifecycle HMIS platforms and AI-assisted clinical decision support modules, reducing diagnostic processing time by 35%.
• Achieved 40% improvement in overall operational efficiency and patient service delivery.

Senior Manager IT & MIS (IT & Media Marketing Head) - Quaid-e-Azam International Hospital - Islamabad

(2019-05 - 2023-12)

• Architected and deployed hospital-wide HMIS integrating inpatient, outpatient, pharmacy, laboratory, finance, and HR departments.
• Managed enterprise IT infrastructure, Oracle/SQL databases, VMware virtualization, and network security across the organization.
• Established robust IT governance frameworks, ISO 27001-compliant security policies, and BCP/DR plans.
• Streamlined departmental budgets, vendor negotiations, and technology procurement while leading a large technical team.
• Delivered real-time executive dashboards via Power BI, resulting in a 50% reduction in manual paperwork and 30% improvement in patient throughput.

Manager IT & MIS - Quaid-e-Azam International Hospital - Islamabad

(2015-03 - 2019-05)

• Led enterprise resource planning (ERP) implementations for manufacturing and housing sector clients using .NET, Angular, Python, and SQL.
• Managed software development lifecycles, Agile teams, and system integrations with CNC machinery and biomedical hardware.
• Oversaw user acceptance testing (UAT), training programs, and comprehensive technical documentation.

Assistant Manager IT & Networks - Public Sector Organization (Govt. of Pakistan) - Islamabad

(2007-04 - 2011-12)

• Contributed to public sector digital transformation by managing nationwide deployment of the Public Resource Planning (PRP) system across 23 government sites.
• Oversaw government ERP rollout, WAN connectivity, and integration with legacy national databases.
• Ensured strict regulatory compliance, stakeholder management, and efficient resource allocation for citizen service delivery enhancements.

IT Subject Matter Expert (SME) - Federal Directorate of Education - Islamabad

(2005-08 - 2007-03)

• Spearheaded the establishment of 51 computer labs in public educational institutions, deploying modern network infrastructure and hardware.
• Designed digital literacy curricula and conducted professional development workshops for 200+ educators, directly impacting 15,000+ students.

PhD - Computer Science – Artificial Intelligence - University of Wah (2025)

Master of Science (MS) - Computer Software Engineering - SZABIST – Shaheed Zulfikar Ali Bhutto Institute of Science & Technology (2004 - 2006)

Master of Computer Science (MCS) - Computer Science - SZABIST – Shaheed Zulfikar Ali Bhutto Institute of Science & Technology (2000 - 2002)

Bachelor's Degree - Computer Software Engineering - AJK University, Azad Kashmir (1998 - 2000)