Khatia Hall

Professional and industrious Bergen ENT bringing more than 1 year of receptionist experience. Organizes and manages simultaneous tasks to support customers and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support.

Receptionist at Bergen Ear Nose & Throat (2020 – 2021)

• Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Corresponded with clients through email, telephone or postal mail.
• Answering any queries from customers
• Monitored and screened visitors to verify accessibility to inter-office personnel.
• Receive and record payment for services
• Scheduling, and confirming of appointments
• Kept reception area clean and neat to give visitors positive first impression.
• Improved organization of files and records by instituting new system that saved time, minimized errors and accelerated payments [Number]%.
• Greeted customers and visitors in-person and via telephone calls.
• File organizing and file management
• Schedule and confirm patient diagnostic appointments, surgeries, and medical consultations

High School Diploma – Hackensack High School (2019)