Khushboo Jain

Handling cash, credit card, and electronic payments Processing Sales transaction accurately Maintain a friendly and welcoming attitude, providing excellent customer service

Cashier & Front End Services - Walmart - Secaucus, NJ

(2025-03)

• Handling cash, credit card, and electronic payments
• Processing Sales transaction accurately
• Maintain a friendly and welcoming attitude, providing excellent customer service
• Resolve customer complaints with 97% satisfaction rate

Customer Service Executive - HDFC BANK LTD. - Saharanpur, India

(2011-01 - 2012-12)

• Managing Operations like A/C opening, Fixed Deposit
• Schedule maintenance dispatch of saving account, FDs, and NRE/NRO forms
• Accountable for Demat and trading account opening
• Maintaining the reports, and handling all queries related to securities
• Generation of referrals from internal database
• Selling of Investment products like Mutual Fund, Insurance, Current account, saving account
• Branch operations

Back office operation - AYUSH FINCAP Pvt. Ltd. - Saharanpur, India

(2010-01 - 2011-12)

• Managed account opening in MCX & activation of client code in MCX
• Maintain Paying & Payout in Back office software COM RISE
• Activation of CTCL (client to client link) ID in MCX
• Managed client data and updating of MCX files in software
• Maintain client forms and reports
• Resolution of customer queries/complaints
• Regular interaction with client

KG Teacher - Little Elly Pre-School - Bengaluru, India

(2021-01 - 2022-12)

• Taught student subject-specific material and social skill
• Assessed student progress by administering tests and evaluating results
• Kept classroom clean, organised and safe for students
• Interact with parents and colleague

Independent Tutor - Independent Tutor - Bengaluru, India

(2022-01 - 2024-12)

Grade 1-5

• Math
• Science
• EVS

Master of Business Administration - HR and Marketing - Uttaranchal Institute of Management (2007-01 - 2009-12)

Bachelor of Science - Chemistry & Biology - MS College (2004-01 - 2007-12)