Kiah Hays

Highly organized administrative professional with leadership, customer service, and office operations experience. Proven success managing records, coordinating schedules, supporting teams, resolving client concerns, and maintaining efficient workflows. Recognized for professionalism, attention to detail, strong communication skills, and the ability to thrive in fast-paced environments.

Administration Lead at Grand Design RV (2021-01 – 2024-07)

Managed daily office operations, maintained customer and company records, coordinated schedules, prepared reports, supported management, communicated with customers and vendors, and trained team members while ensuring efficient workflow and accuracy.

Server at Chubby Trout Brewery (2024-07 – Present)

Provide exceptional customer service, handle financial transactions accurately, manage multiple priorities, and resolve guest concerns in a fast-paced environment.

Host & Assistant Manager at Luchesse's Italian Restaurant (2016 – 2020)

Managed reservations and guest relations, assisted with employee scheduling and training, coordinated daily operations, handled customer concerns, and supported management with administrative responsibilities.

Nursing Program – Ivy Tech Community College