Kiarra Lanier

Results-driven retail and customer service professional with experience in sales, financial services, transportation, hospitality, and remote support. Skilled in store operations, customer satisfaction, cash handling, team collaboration, and problem-solving. Recognized for professionalism, reliability, and delivering excellent customer experiences. Seeking a Store Manager opportunity where I can contribute strong leadership and operational skills.

City Carrier - United States Postal Service

• Delivered mail and packages accurately while maintaining exceptional customer service.
• Managed delivery routes efficiently and met daily deadlines.

Customer Service Assistant - Chicago Transit Authority

• Assisted customers with transit information and resolved service concerns professionally.

Sales Representative - T-Mobile

• Met sales goals through consultative selling and customer relationship building.

Customer Service Representative - PLS Check Cashers

• Processed financial transactions accurately and handled cash securely.

Server Assistant - City Cruises Odyssey at Navy Pier

• Supported restaurant operations and delivered excellent guest service.

Work From Home Specialist

• Provided remote customer support through phone, email, and online platforms while maintaining productivity.

High School Diploma - Kenwood Academy High School