Kierra Henry

Experienced Property Manager with Several years of success managing residential communities, leading on-site operations, and delivering exceptional resident service. Proven ability to increase resident satisfaction, oversee leasing and occupancy goals, coordinate maintenance operations, and ensure compliance with Fair Housing and company policies. Strong leader with expertise in property operations, financial management, tenant relations, and team collaboration.

Dedicated to maintaining well-managed communities while driving operational excellence and business results.

Property Manager - LR MANAGEMENT

(2022-01 - 2026-01)

• Direct daily operations for a residential apartment community while maintaining high standards of customer service and property performance.
• Oversee leasing, renewals, resident retention initiatives, and occupancy goals.
• Supervise maintenance operations to ensure timely completion of work orders and preventative maintenance.
• Manage rent collection, delinquency follow-up, and resident accounts.
• Conduct property inspections to maintain curb appeal, safety, and company standards.
• Build positive relationships with residents by resolving concerns quickly and professionally.
• Ensure compliance with Fair Housing regulations and company policies.
• Collaborate with regional leadership to improve operational efficiency and community performance.

Assistant Property Manager - One clover

(2018-01 - 2022-01)

• Managed day-to-day operations of residential communities, including leasing, resident services, and maintenance coordination.
• Increased resident satisfaction through responsive communication and timely issue resolution.
• Assisted in achieving occupancy and renewal goals through effective leasing and resident retention strategies.
• Oversaw vendor relationships and monitored service quality.
• Prepared reports, maintained resident files, and ensured accurate documentation.
• Conducted move-in, move-out, and property inspections.
• Supported budgeting efforts and controlled operating expenses.

Housing Specialists - Houston Housing Authority

(2011-01 - 2018-01)

• Client assessment
• Housing Placement
• Case Management
• Advocate on behalf of clients with landlords, public agencies, and housing programs.
• Ensure compliance with housing program guidelines (e.g., HUD, Section 8, local housing grants).
• Conduct intake interviews and maintain accurate client records.

Diploma - MINIR HIGHSCHOOL (2002-01 - 2006-01)

Associates of Business Management - Business Management - BAKER COLLEGE (2006-01 - 2008-01)