Kim Barker-Caballero

Healthcare Administrative Professional with 25+ years of experience supporting physicians, healthcare providers, and patients through scheduling, referrals, prior authorizations, insurance verification, medical records management, and patient care coordination. Experienced in behavioral health, family practice, orthopedic, and physical therapy settings. Known for strong organizational skills, attention to detail, professional communication, and exceptional customer service.

Comfortable learning and mastering new software applications through independent research and self-training and known for quickly adapting to new software systems and technologies. Remote-work ready with a dedicated private home office, high-speed Cox internet connectivity, and extensive experience supporting patients and healthcare teams through phone, email, and virtual communication platforms.

Administrator | Office Manager | Medical Assistant at The Village Life Center (2024-05 – Present)

• Manage front office operations and daily administrative functions
• Perform patient intake, scheduling, insurance verification, referrals, and prior authorizations
• Perform patient work-ups including height, weight, blood pressure, temperature, and other vital signs
• Maintain accurate client records and EMR documentation
• Answer multi-line phone systems and coordinate appointments
• Communicate professionally through phone and email correspondence
• Utilize Microsoft Word, Excel, Outlook, and other Microsoft Office applications daily
• Utilize Outlook Calendar to schedule meetings through Microsoft Teams, Zoom, and Doxy.me
• Support behavioral health programs and patient care coordination

Office Manager | Medical Assistant at Reddy Family Medical (2017-05 – 2024-05)

• Managed operations for five medical office locations
• Supervised employee training, scheduling, and payroll processing
• Performed patient intake, vital signs, injections, immunizations, and phlebotomy
• Managed billing, insurance verification, referrals, and prior authorizations
• Utilized EMR/EHR systems to maintain patient records, documentation, and chart management
• Handled front desk operations and patient appointment scheduling