Kim Ficken

Experienced Medical Assistant with 10+ years in clinical and front-office healthcare settings. Skilled in patient care, vital signs, injections, scheduling, insurance verification, EMR documentation, and customer service. Known for efficiency, attention to detail, and compassionate patient support.

Medical Assistant / First Impressions - Complete Family Care

(2022-12)

• Check in patients, verify insurance, collect payments, schedule appointments, manage calls, obtain vital signs, update EMR records, and assist providers.

Caregiver - Better Way

(2021-01)

• Provide overnight care, assist with daily living activities, monitor safety, and support client well-being.

Title One Aide - Livingston RIII School

(2021-08 - 2022-12)

• Assisted preschool students with educational activities, classroom support, and meal service.

Medical Assistant - Liberty Clinic

(2014-08 - 2016-09)

• Roomed patients, obtained vital signs, administered injections, documented visits, and assisted providers.

Medical Office Specialist - College Park Family Care

(2014-01 - 2014-07)

• Scheduled appointments, answered phones, processed payments, and assisted patients at checkout.

Associate Degree - Medical Assisting - Vatterott College (2013)