Kim Lacy

Multifamily operations executive with extensive experience leading large, multi-market portfolios, improving asset performance, developing high-performing teams, and partnering directly with ownership and investors. Proven success in operational turnarounds, portfolio growth, financial oversight, occupancy improvement, revenue optimization, acquisitions, due diligence, and organizational development. Strategic, people-focused leader recognized for identifying operational challenges, implementing scalable solutions, strengthening accountability, and aligning onsite execution with ownership objectives.

SR. REGIONAL DIRECTOR at Rose Valley Management (2024-05 – Present)

• Lead operational and financial performance for a 3,000-unit multifamily portfolio across Texas and Georgia, partnering directly with investors and ownership groups.
• Direct portfolio strategy focused on asset performance, occupancy, revenue growth, expense management, operational efficiency, and long-term value creation.
• Lead turnaround initiatives for underperforming assets, implementing strategies designed to increase NOI and stabilize occupancy.
• Oversee accruals, trial balances, cash flow, month-end reporting, budgeting, forecasting, and variance analysis.
• Lead property transitions and implementation of integrated property-management technology, replacing manual processes with scalable systems.
• Coach and develop regional and onsite teams while establishing accountability and performance standards aligned with ownership objectives.

SR. REGIONAL MANAGER at American Landmark Property Management (2020-12 – 2023-05)

• Directed operations for a 2,375+ unit Texas multifamily portfolio, serving as a liaison between executive leadership, investors, asset management, and onsite teams.
• Led portfolio-level business planning, budget forecasting, financial analysis, operational performance, and staff accountability.
• Developed and presented owner reporting packages, financial results, operational KPIs, and performance strategies.
• Reversed revenue decline across multiple assets through strategic repositioning, operational improvements, and team restructuring.
• Implemented process improvements and automation initiatives to increase efficiency, accountability, and portfolio execution.

SR. REGIONAL PROPERTY MANAGER at Pinnacle Living / Clear Property Management (2014-07 – 2020-03)

• Oversaw a diverse portfolio of 2,700+ multifamily units valued at more than $40 million.
• Increased portfolio occupancy from 86% to 95% through targeted leasing strategies, marketing initiatives, operational improvements, and team execution.
• Directed property operations, budgeting, financial performance, acquisitions, due diligence, and regional staff development.
• Partnered with asset management to ensure financial accuracy, reporting integrity, and alignment with investment objectives.
• Developed hiring, training, coaching, and performance-management systems to strengthen onsite leadership and operational consistency.

REGIONAL PROPERTY MANAGER at Related Management (2010-06 – 2014-05)

• Managed multifamily operations across major Texas markets with responsibility for regional property performance, onsite leadership, operational execution, and portfolio standards.

SENIOR PROPERTY MANAGER at Lincoln Property Company (1999-07 – 2010-05)

• Built a strong foundation in multifamily operations, leasing, financial performance, resident satisfaction, and team leadership.
• Consistently recognized for excellence in leasing, operations, sales performance, and resident satisfaction.

Bachelor of Arts in Business Management – University of Georgia