Kim Nicole

Administrative Professional with 5+ years of experience providing executive and administrative support in fast-faced environments. Experienced in managing schedules, correspondence, document control, purchase orders, data entry, and office operations. Highly organized, detail-oriented, and proficient in Microsoft Office, Google Workspace, and Zoom. Recognized for strong communication, problem-solving, and the ability to manage multiple priorities while maintaining accuracy and confidentiality.

Admin Secretary at Yali and Alayyan Trading Co (2018-10 – 2024-04)

• Managed daily administrative operations supporting multiple departments.
• Prepared and maintained correspondence, reports, purchase orders, quotations, job cards, and requisitions.
• Organized and maintained physical and electronic filing systems, ensuring accurate documentation and quick retrieval.
• Coordinated with internal departments and clients to resolve inquiries efficiently.
• Monitored office inventory and procurement, ensuring uninterrupted business operations
• Maintained accurate records and confidential company documents
• Supported creation of job orders, quotations, and job cards using office software.

Executive Lounge Captain at JW Marriott Hotel (2017-01 – 2018-10)

• Supervised daily lounge operations while leading a team to deliver exceptional guest experience.
• Coordinated staff schedules and ensured operational efficiency during peak hours.
• Maintained inventory and supply levels to support uninterrupted service
• Resolved guest concerns professionally, contributing to higher customer satisfaction.

Hostess/Receptionist at Crisostomo Restaurant (2014-09 – 2016-07)

• Managed reservations, guest inquiries, and reception operations.
• Answered phone calls and coordinated guest seating.
• Maintained accurate reservation records.
• Delivered excellent customer service in a fast-paced environment.

Bachelor of Science in International Hospitality Management – Lyceum of the Philippines University (2009 – 2013)