Kim Pandak

Over 20 years of experience in Payroll and the staffing industry (clerical, light industrial and medical). I'm highly motivated, analytical, dedicated to my work and learn new tasks quickly.

Payroll Assistant I - Baylor Scott & White Health - Temple, TX

(2022-04)

• Processed bi-weekly payroll for approximately 8,000 - 10,000 employees.
• Assist with preparation, updates, and changes to employee payroll information.
• Evaluate the accuracy of time and attendance date; also assist employees with payroll questions, issues and processes wage and employment verifications.
• Assist in the payroll process; reviews payroll process to ensure that time is properly approved and pay is properly calculated, review sub-system interfaces to ensure accurate and timely payroll processing.
• Prepare employee data related to pay to ensure proper check amounts, deductions, and deposit information. Accurately enters information from employee request forms or vouchers into the appropriate screens within PeopleSoft.
• Answer basic questions and resolve payroll issues to assist employees in understanding payments, procedures, and/ or problems.
• Update time and attendance information into API and prepare data to ensure proper payroll amounts.
• Prepare responses for wage and employment verifications to respond to requests by employees or other outside entities.
• Process special check requests for off-cycle payments.
• Maintain database information related to absences, PTO, EIB, and other payroll deductions.

Bookkeeper - Lott, Vernon & Company, P.C. - Temple, TX

(2021-05 - 2022-04)

• Documenting transaction details
• Putting together financial reports
• Notify senior staff of any accounting errors
• Recording financial transactions
• Process payroll for six large accounts, including certified payroll for construction companies

Specimen Processing Tech (Phlebotomist 1) - Baylor Scott & White Health - Temple, TX

(2020-02 - 2021-05)

• Receive all specimens from in house, clinics and hospitals
• Spin blood samples in the centrifuge
• Share blood samples to go to various departments
• Data entry in Soft of patient/sample information
• Knowledge of various tests for multiple departments (Microbiology, Hematology, Chemistry, Blood Bank, Immunology, Molecular, Reference Lab and other specialty departments

Cashier - Buc-ee's - Temple, TX

(2019-05 - 2020-02)

• Execute a Clean, Friendly and In-Stock experience for every customer
• Accurately transacts customer items for checkout on POS units and all acceptable methods of payment
• Transact beer purchases in accordance with all state alcoholic beverage laws
• Balance cash drawer at beginning and end of each shift
• Process exchanges and refunds per company policy
• Accurately settle shift Pay Point reports
• Maintain clean and tidy checkout area
• Assist in stocking, rotating merchandise and marking labels
• Serve as first responder to customer complaints
• Train new cashiers

Caregiver - At Home Care for Parent - Dallas, TX

(2017-11 - 2019-02)

• Cared for my mother full time.
• Personal hygiene, prepared meals and doctor's appointments.

Senior Recruiter - Ascend National Healthcare - Irving, TX

(2016-10 - 2017-11)

• Client relationship development and management
• Managed recruiting, staffing and credentialing
• Consulted with clients to manage conflicts and deliver staffing solutions.
• Generated weekly reports containing information regarding new hires, new starts and resumes called.
• Payroll - timekeeping, deductions, garnishments and stipends.
• Responsible for recruiting and staffing DFW, South Carolina, North Carolina, Virginia, West Virginia, Arkansas and Oklahoma.

Branch Manager - Integrated Healthcare Staffing, LLC - Dallas, TX

(2016-03 - 2016-10)

• Hired to open new branch office, oversee account management, credentialing, recruiting and staffing.
• Develop new business opportunities and capture additional market share throughout the Dallas Metro area.
• Client relationship development and management
• Demonstrate problem solving and closing abilities.
• Personnel management and schedule organization for internal employees
• Consult with clients to manage conflicts and deliver staffing solutions.
• Manage and lead internal staff toward a path of constant customer-focus and aligned team effort to achieve profitability and continued long-term growth.
• Manage Quarterly Budgets
• Generate weekly written reports containing information regarding new hires, sales calls, visit schedules, advertising, and office expenses.
• Maintain a professional relationship with internal and external employees, and clients.

Operations Manager - One Step Staffing - Grand Prairie, TX

(2015-10 - 2016-02)

Reason for wanting to leave: Company purchased by previous employer

• Hired to set up and maintain the operations and manage the recruiters
• Implemented an ATS (Applicant Tracking System)
• Staff facilities for RN's, LVN's, CNA's and more, including PRN, Contract and Travel positions
• Recruit, interview, and oversee credentialing
• Maintain client retention, customer service calls

Recruiting Manager - Elite Medical Staffing - Carrollton, TX

(2014-05 - 2015-10)

North Texas and New Mexico:

• Opened new branch and worked independently until July 2015
• Built sales to $130k a month
• Staff facilities for RN's, LVN's, CNA's and more, including PRN, Contract and Travel positions
• Recruit, interview, and assist with credentialing.
• Process payroll - timekeeping, deductions, garnishment and stipends.
• Maintain client retention, customer service calls and on-call 24/7

Manager - Outlaw Custom Graphics - Longview, TX

(2010-09 - 2013-10)

• Custom graphic design
• Created banners, business cards, signs and more
• Flexi, LXI software

Payroll Administrator - Pro-Build Holdings - Denver, CO

(2009-10 - 2010-08)

• Processed payroll for the SE region of the US, consisting of approximately 5000 employees
• Updated deductions, calculated earnings, generated audit reports, tracked vacation, sick, and PTO
• Processed manual checks per Human Resources request/approval
• Set up and updated appropriate deductions and conducted batch entries as necessary
• Audited reports to identify one-time and recurring deductions and eligible wages for incentive compensation

Team Leader - Chick-fil-A - Oklahoma City, OK

(2008-11 - 2009-10)

• Balanced the drawers for 4-5 cashier's
• Worked as a cashier as well
• Provided change for the cashier's when needed
• Maintained the dining for cleanliness

Staffing Supervisor - PRN - Total Medical Personnel Services - Oklahoma City, OK

(2008-11 - 2009-10)

• Weekend coverage and assisted during the week
• Filled orders for RN, LPN, MA, CMA, CNA, etc.
• Communicated with hospitals, nursing homes, and clinics regarding current and new orders
• Recruited, interviewed and customer service calls

Area Manager - Quantum Employment Services - Keller, TX

(2005-12 - 2008-11)

• Started as a recruiter and shortly after we acquired the onsite for Motorola, then I was promoted
• Staffed and processed payroll for approximately 400+ using Quickbooks
• Achieved 13,000 hours within 5 months, approximately $200k in weekly billing
• Developed company website and maintained job postings
• Coordinated recruiting efforts (TWC, flyer distributions, and Job Fairs)
• Responsible for daily and weekly reports for onsite client.
• Processed deductions and garnishments
• Weekly tax reporting for 941
• Attended weekly meetings with onsite client to discuss new starts, terminations and projections for the upcoming week

Office Manager - MPS Group - Dallas, TX

(2004-07 - 2005-12)

• Payroll - ensured all consultants had submitted their time and expenses for processing
• Invoicing - mailed out all invoices received from corporate and created any manual invoices for special billing requirements
• Managed reports (corporate and client), travel arrangements (consultant travel), and expense reports (staff and consultant), and provided consultant support.
• New hires - completed new hire paperwork
• Responsible for benefit administration, background and credit checks, and entering new job orders
• Issued assignment numbers, filled/closed assignments, and ordered office supplies.
• Handled accounts payable - prepared bills to be submitted to corporate.
• Monitored aging report for Area Managing Director

Regional Operations Manager - Labor Force Staffing Services - TX

(1994-02 - 2004-07)

This was a family business and I started at corporate doing Accounts Payable/Receivable. Worked my way up to Office Manager. I then franchised two offices and sold them back to the company within 4 years and became the Regional Operations Manager. My father then sold the company later to Link Staffing Services.

MLT – Medical Laboratory Technician - King's Daughter's Hospital - Temple, TX

(1992-01 - 1994-01)

• Worked in all departments – Microbiology, Hematology, Chemistry, Blood Bank and Immunology (Not sure of exact dates)
• Microbiology: Plated specimens and accessioned
• Hematology: Ran specimens and created slides for manual counting of normal and abnormal cells.
• Chemistry: Ran specimens primarily for Chem 7 and Chem 24
• Blood Bank: Determined blood type, cross typed for match
• Immunology: Ran ABG's, thyroid panels, HCG's and drug/alcohol panels
• Phlebotomy: Conducted draws in the lab. Back up for the phlebotomists and assisted on the floor with hard draws.

Lab Tech – Microbiology - Scott & White – Temple - Temple, TX

(1991-01 - 1991-12)

• Processed incoming specimens
• Labeled specimens
• Plated specimens and placed in the incubator
• Used centrifuge and ground tissue samples.
• Stained slides for MLT'S and MT's

Associate of Applied Science - Medical Laboratory Technology - Temple College (1993 - 1993)