Kim Willis

Motivated salesperson with a track record of taking on leadership roles in high-pressure situations. Skilled networker with outstanding interpersonal and communication abilities. Exceptional at generating leads and demonstrating products in order to close large-scale sales.

Looking for the next step in my career with a company that values hard work and talent. Building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust are all skills that I bring to the table. [Task], [Task], and [Task] led campaigns that resulted in positive feedback and exponentially increased interaction from target audience members. Interested in bringing talent to a growing advertising agency with advancement opportunities.

With a tenacious and focused mentality, successful sales professionals have expanded territories. Taking on a new professional challenge with the potential to have a significant impact on sales figures.

Salesperson - BSW Beauty - Orange, NEW JERSEY

(2016-07 - 2018-11)

• By informing customers of current promotions and store policies, I was able to answer questions and solve problems.
• Improved my customer service and telecommunications skills to build long-term relationships.
• Handled customers with efficiency and attention to detail from the first contact to the final payment, resulting in increased loyalty and partnerships.
• Achieved [Number]% of my goal through suggestive selling and upselling.
• Protected my purchases by properly bagging and wrapping them to avoid damage.
• Contributed to the company's revenue by securing $[Number] in product sales using [Skill] and [Technique].
• Gained customer trust and confidence by demonstrating a compelling, persuasive, and composed professional demeanor.
• Oversaw the timely restocking of the sales floor with current merchandise as well as accurate signage for current promotions.

Cashier/Waitress - IHOP - Bloomfield, NJ

(2018-12 - 2019-03)

• Entered data into the [Software] system, including payments, account information, and call logs.
• Assisted [Number] customers by answering questions, responding to inquiries, and handling phone requests in an average [Timeframe].
• Restocked the counter and ordered supplies before, during, and after service hours, as well as taking detailed inventory notes to keep the flow of orders going.
• Answered an average of [Number] calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
• Completed end-of-day auditing with over $[Amount] in daily sales and [Number]% accuracy.
• Performed opening, closing, and shift change duties with precision to keep the restaurant running smoothly and ready to meet all customer needs.
• Made introductions, discussed specials, took drink orders, and established an immediate positive connection with new customers within [Number] minutes.
• Followed proper cleaning, sanitizing, and food handling procedures to maintain optimal protections for customers.
• Double-checked the data's accuracy and integrity.
• Maintained accuracy while taking orders and collecting payments at the front counter of [Type] restaurant.
• Collaborated closely with kitchen staff to keep track of customer wait times, special kitchen needs, and specials availability.
• Conducted an initial client assessment and analysis to begin the research process.
• Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
• Maintained customer satisfaction with timely table check-ins to assess drink or other needs.
• Kept an eye on the guests and cleaned up after them, resetting tables according to the season and time of day.

Adult Caregiver - Sherri/private - South Orange, NJ

(2019-03 - 2020-12)

• Prepared meals and assisted patients with eating tasks to promote healthy nutrition.
• Directed patients to the restroom, [Action], and [Action] to assist with bladder and bowel relief.
• Recorded vitals, behaviors, and medications in client medical records.
• Laundered items, changed sheets, and made the bed to keep the patients' bedroom clean.
• Used my personal and professional networks to find, acquire, and manage new clients.
• Assisted clients with personal hygiene tasks such as tooth brushing, bathing, grooming, and toileting.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care in both private residences and facilities.
• Assisted clients in managing their finances, paying bills, and shopping for groceries and personal items.
• Kept the house clean and well-stocked, ran errands, managed laundry, and went grocery shopping once a week.
• Documented residents' behavior in terms of mental status, sleeping, and eating patterns in medical record books.
• Kept them mentally alert by entertaining, conversing, and reading aloud to patients.
• Used my knowledge of mobility assistance to safely ambulate patients through various spaces with varying elevations and obstacles.
• Planned, prepared, and served meals and snacks that adhered to strict dietary guidelines.
• Went grocery shopping on a regular basis to keep the house stocked with necessities.

Shopper - Stop & Shop - Bloomfield, NJ

(2020-09 - 2023-08)

• Followed the store's [Type] and appearance requirements.
• Increased YOY revenue by $[Number], resulting in a [Number]% increase since [Timeframe].
• Used tried-and-true sales techniques to boost revenue by [Number]% and beat sales targets by [Number]%.
• Used a consultative sales approach to understand customer needs and make relevant recommendations.
• Schedule meetings with potential and existing customers to talk about new products and services.
• Used [Software] to keep track of important account and sales information in the company database.
• Delivered items to customers on time by effectively managing time and planning effective routes.
• Met [Timeframe] sales goals by promoting [Product or Service] and enrolling clients by explaining programs and services to interested individuals.
• On-site product demonstrations were conducted to highlight features, answer customer questions, and redirect customer concerns toward positive aspects.
• Double-checked that each item matched the description on the order sheet.
• Totaled the order and provided the necessary documentation for payment.
• Carefully reviewed customer orders to locate desired items and checked the app on a regular basis for any changes.
• Increased brand awareness, implemented promotional campaigns, and used sales tactics for [Product or Service].
• Serviced existing accounts on a regular basis to maximize revenue.
• Scanned its barcode before each item was removed from the shelf.
• Worked with [Job title]s and [Job title]s to assess inventory and delivery requirements, as well as to optimize strategies to meet customer demands.
• Made cold calls and followed up with leads to secure new revenue.
• Kept all perishable items refrigerated until the customer arrived.
• Worked with [Type] specialists to form new business partnerships through exploratory and informative meetings focused on the value and benefits of device solutions.
• Customers' food selections and custom order requests were discussed with me.
• Worked with managers to provide customer feedback and make operational changes in order to keep up with changing trends.
• Achieved and sustain consistent revenue streams with a $[Amount]+ book of business by regularly servicing accounts and connecting with customers to promoted new products.
• Kept track of substitutions and let customers know about them.
• Implemented successful sales techniques and increased annuity sales to $[Number] in [Timeframe].

Business - Certificate - Computer seminars

Culinary Arts - Certificate of prelaw - Gainesville job corps (2013)

High School - Palm Beach Lakes Community High School (2010)