Kimberely Keshen

Friendly and dependable professional with experience in daily operations, logistics, and keeping teams on track. Known for attention to detail, reliability, and the ability to manage multiple priorities while ensuring everything is completed accurately and on time. Experienced in administrative support, customer communication, and coordinating projects and events that require organization and follow-through.

Office & Operations Administrator at ND Industries / HB Fuller (2012-01 – 2024-10)

• Managed daily office operations and kept communication flowing across departments
• Assisted customers with order updates, tracking, and general questions
• Processed sales orders and maintained accurate records in Epicor
• Managed invoicing and accounts receivable, following up with clients to ensure timely payments
• Maintained internal records and dashboards to support order tracking and visibility
• Coordinated travel and logistics for trade shows
• Organized company events
• Facilitated visitor check-in and handled ITAR NDA compliance documentation
• Organized and digitized documents in DocStar to improve accessibility and efficiency for teams
• Served as a point of contact for staff and customers, handling a multi-line phone system and daily inquiries

Production Coordinator at Laguna Productions (2006-10 – 2011-09)

• Managed daily schedules for film crews, studio time, and production timelines
• Assisted with pre- and post-production to keep projects moving forward
• Handled client invoicing and completed daily bank deposits
• Coordinated casting and talent scheduling
• Provided production logistics for shoots
• Maintained production timelines to ensure deadlines were met
• Updated website content and supported online presence
• Communicated with clients and team members to keep projects aligned and on schedule
• Assisted with coordinating equipment, locations, and production needs for shoots

Marketing & Sales Assistant at Sells Incorporated (2006-04 – 2006-09)

• Supported client communication and scheduled appointments
• Created invoices and work orders using QuickBooks
• Organized customer files and improved data accuracy
• Developed efficient route planning systems and schedules for service technicians

Fitness Trainer & Marketing Assistant at Curves for Women (2005-02 – 2006-02)

• Trained clients on fitness machine and day-to-day customer support
• Managed inventory and coordinated promotional activities
• Assisted with marketing materials and tradeshows

Administrative Sales & Office Coordinator at SmartConnect Inc. (2004-04 – 2004-12)

• Supported leadership with administrative tasks and reporting
• Maintained CRM database and ensured accurate records
• Coordinated meetings, lunches, and internal events

Fitness Trainer & Marketing Assistant at Curves for Women (2002-04 – 2004-02)

• Provided training and support to clients using fitness equipment
• Entered and maintained client database and reviewed records for payments
• Delivered consistent customer service and built relationships with members
• Supported member promotions and member engagement activities as well as trade shows

Marketing Coordinator at Teledyne Relays (2000-10 – 2004-02)

• Supported sales and marketing operations across multiple accounts
• Coordinated trade shows, travel, and company events
• Maintained and updated customer data in the GoldMine CRM system
• Generated reports to support sales, bookings, and marketing efforts
• Assisted with compliance processes and internal audits
• Helped organize marketing materials and documentation for internal and external use
• Responded to web-based customer inquiries and supported online communication channels

Associate Degree in Business Administration – Minnesota State Community College

Business Marketing – Minnesota State University - Moorhead, MN

Computer-Aided Drafting – College of Southern Nevada