Warehouse Tech - American Fire Restoration - Woodside, NY
(2023-01 - 2025-07)
- Manage warehouse operations, enhancing equipment delivery and service reliability.
- Transport and set up equipment, improving operational readiness and client satisfaction.
- Repair machinery to ensure continuous operation and efficient logistics.
- Apply odor removal techniques, boosting client satisfaction and service quality.
- Optimize delivery processes for timely equipment transport, enhancing efficiency and satisfaction.
Warehouse & AV Technician - King Cole Audio Visual - Woodside, Queens
(2021-01 - 2023-11)
- Set up AV equipment efficiently, ensuring smooth event operations and client satisfaction.
- Managed inventory to reduce setup time and increase equipment availability.
- Collaborated with teams to resolve AV issues, enhancing event quality.
- Maintained AV gear to minimize technical disruptions during events.
- Streamlined setup processes for faster event readiness and improved client satisfaction.
Customer Service Representative - Accenture - Brooklyn, NY
(2021-10 - 2023-08)
- Verified COVID-19 tests, ensuring visitor safety and compliance.
- Managed prompt delivery of test kits, maintaining operational efficiency.
- Oversaw studio operations, ensuring daily compliance and smooth functioning.
- Organized records, enhancing communication and support.
- Maintained clean testing environments, ensuring safety compliance.
Catering Position - Hungry Catering - Manhattan, NY
(2018-02 - 2021-08)
- Managed catering for elite clients, boosting client retention and satisfaction.
- Designed diverse menus, enhancing engagement and event success.
- Coordinated conference logistics, ensuring flawless execution and satisfaction.
- Resolved operational issues swiftly, maintaining quality and client trust.
- Led on-site management, achieving high standards and repeat business.
