Kimberly Bhola

Motivated and dependable professional seeking an opportunity to contribute my diverse skill set and strong work ethic in a dynamic environment. Adaptable, resourceful, and driven by a commitment to excellence, I thrive in team settings and take pride in delivering exceptional service while supporting organizational goals.

Warehouse Tech - American Fire Restoration - Woodside, NY

(2023-01 - 2025-07)

• Manage warehouse operations, enhancing equipment delivery and service reliability.
• Transport and set up equipment, improving operational readiness and client satisfaction.
• Repair machinery to ensure continuous operation and efficient logistics.
• Apply odor removal techniques, boosting client satisfaction and service quality.
• Optimize delivery processes for timely equipment transport, enhancing efficiency and satisfaction.

Warehouse & AV Technician - King Cole Audio Visual - Woodside, Queens

(2021-01 - 2023-11)

• Set up AV equipment efficiently, ensuring smooth event operations and client satisfaction.
• Managed inventory to reduce setup time and increase equipment availability.
• Collaborated with teams to resolve AV issues, enhancing event quality.
• Maintained AV gear to minimize technical disruptions during events.
• Streamlined setup processes for faster event readiness and improved client satisfaction.

Customer Service Representative - Accenture - Brooklyn, NY

(2021-10 - 2023-08)

• Verified COVID-19 tests, ensuring visitor safety and compliance.
• Managed prompt delivery of test kits, maintaining operational efficiency.
• Oversaw studio operations, ensuring daily compliance and smooth functioning.
• Organized records, enhancing communication and support.
• Maintained clean testing environments, ensuring safety compliance.

Catering Position - Hungry Catering - Manhattan, NY

(2018-02 - 2021-08)

• Managed catering for elite clients, boosting client retention and satisfaction.
• Designed diverse menus, enhancing engagement and event success.
• Coordinated conference logistics, ensuring flawless execution and satisfaction.
• Resolved operational issues swiftly, maintaining quality and client trust.
• Led on-site management, achieving high standards and repeat business.

Associate of Science - Liberal Arts - Queensborough Community College

GED - General Educational Development