Kimberly Carter

Compassionate Registered Nurse with clinical experience in PACE and psychiatric settings, providing comprehensive assessments, managing acute medical needs, medication administration, cardiac monitoring, wound and post-operative care, triage, both home care and ambulatory care setting, and patient education. Experienced in conducting initial and semi-annual assessments, developing individualized care plans, coordinating interdisciplinary services, and supporting safe community-based transitions of care. Demonstrated ability to manage complex chronic conditions, provide behavioral health support, and deliver patient-centered care across diverse populations.

Recently completed Aesthetic Medical Education (AMET) training course and was granted certification in botulinum toxin and dermal filler administration. Leverages over 20 years of healthcare leadership experience in administration, business development, and financial management. Proven success leading community-based programs, implementing person-centered and value-based care models, and addressing health disparities.

Possesses deep knowledge of Medicare and Medicaid payor systems, healthcare operations, and regulatory compliance.

Registered Nurse - Senior Community Care of KY - Louisville, KY

(2026-03)

• Provided skilled and general nursing care in accordance with physician orders and established care plans in both a home care and ambulatory care setting; that also included wound care management.
• Triaged participants to determine priority of care and assisted with treatments, examinations, and diagnostic testing.
• Served as an active member of the Interdisciplinary Team (IDT), collaborating in comprehensive care planning and 24-hour care coordination to support participants in safely remaining in the community.
• Conducted comprehensive initial nursing assessments for new enrollees and completed semi-annual and as-needed reassessments.
• Developed, implemented, and updated individualized plans of care in collaboration with providers and clinical team members.
• Monitored, documented, and reported changes in participant condition, medication responses, and treatment outcomes to providers.
• Coordinated care with hospitals, skilled nursing facilities, assisted living facilities, specialists, and primary care offices to ensure seamless transitions and continuity of care.
• Accompanied participants to specialist appointments and conducted hospital and facility visits as needed to support care coordination.
• Participated in on-call rotation to provide after-hours and weekend nursing support.
• Reviewed, verified, and disseminated provider orders to appropriate staff and contracted personnel.
• Maintained accurate and timely documentation in compliance with organizational policy, HIPAA, and Senior Community Care standards.
• Received and triaged participant concerns and complaints, ensuring timely resolution and high-quality customer service.
• Educated participants and families are on disease processes, medications, and treatment plans to promote self-management and safety.
• Ensured compliance with CDC, OSHA, and infection control standards, including proper biohazard handling and universal precautions.
• Supported clinic operations through supply management and maintenance of exam room readiness.
• Established and maintained productive working relationships with contracted providers and community partners.
• Modeled and reinforced organizational cultural standards and ensured adherence to policies, procedures, and regulatory requirements.
• Maintained professional licensure, required certifications, and continuing education.

Registered Nurse PRN - Brook Hospital Dupont Behavioral Health - Louisville, KY

(2026-01 - 2026-04)

• Conducted comprehensive mental and physical health assessments, accurately documenting findings in the electronic medical record.
• Developed and implemented individualized care plans in collaboration with the interdisciplinary healthcare team.
• Administered prescribed medications and closely monitored patients for side effects, therapeutic effectiveness, and adverse reactions.
• Provided education to patients and families regarding diagnoses, treatment plans, medications, and coping strategies to support recovery.
• Participated in discharge planning to ensure safe, coordinated transitions to home or community-based care.
• Maintained accurate, timely, and thorough medical documentation in compliance with organizational and regulatory standards.
• Actively participated in team meetings and contributed to the development and implementation of best practices within the psychiatric unit.

Registered Nurse - Norton Health Care Mixed Acuity Med Surge/Telemetry - Louisville, KY

(2025-09 - 2026-01)

• Provided direct patient care and nursing services in accordance with established policies, procedures, and protocols to a diverse population of patients in a fast-paced environment, managing 4-5 patients per shift
• Provided pre and post-operative care for orthopedic patients, including wound management, pain control, and early mobilization.
• Educated patients and their families in disease management, treatment options, medication administration, and self-care techniques
• Collaborated with interdisciplinary teams to develop and implement individualized care plans for patients
• Administered medications, treatments, IV drips, and therapies as prescribed by physicians or healthcare providers
• Maintained accurate documentation of patient assessments, interventions, and outcomes in the electronic health records system
• Monitored and interpreted vital signs, telemetry readings, and cardiac rhythms of patients
• Provided emotional support and education to patients and their families regarding their condition and treatment plan.

Hand Hygiene Assessor - Norton Health Care - Louisville, KY

(2023-05 - 2025-09)

• Recorded observations of individuals entering and exiting patient care areas for proper hand hygiene. Assessing adequate hand hygiene and documenting encounters electronically.
• Education provided for staff members on the five moments of hand hygiene.

Owner/Operator - KDC Health Consultants - Louisville, Kentucky

(2020-03)

• Strategically develop custom fitness programs: physical activity, meal guidance to promote healthier lifestyles
• Provide a wide range of fitness approaches that include strength, balance, cardiovascular, and endurance training
• Facilitate evaluations to promote client retention
• Progressively strategize key factors for individual results
• Reset SMART goals every 30 days
• Sustain client participation by cultivating and facilitating: weekly check-ins regarding nutrition, mental health checks, instructional efforts to encourage self-reporting weight checks, monthly measurements with picture comparisons
• Aggressively utilize social media platforms to target new clients, generate marketing, and maintain branding
• Negotiate contracts with other industry specialists regarding group training courses
• Generated an increase in revenue of 20%
• Slashed operational costs by 30% in 2022 by implementing QuickBooks to manage P&L

Business Development - Premier Hospice - Jeffersonville, IN

(2019-10 - 2020-03)

• Increased market penetration by 12% within the first 90 days of employment, based on new business/referrals
• Displayed successful visibility through marketing efforts
• Offered growth opportunities through informational education session strategies
• Streamlined and reorganized the prescreening process for potential clients
• Performance management is measured by meeting Hospice criteria and communicating hospice services
• Ensured impeccable patient-centered care with a sensitive approach
• Coordinated the distribution of DME and other medically necessary items needed to provide ultimate comfort
• Provided additional financial support for families by decreasing out-of-pocket expenses by 30%
• Collaborated with other providers (i.e., Skilled nursing facilities and Hospitals) to ensure accessibility and options
• Acquired three contracts with skilled nursing facilities to generate new referral sources for the organization

Branch Manager - Formerly Caregiver Homes (Now Careforth /formerly Senior link) - Jeffersonville, IN

(2016-03 - 2019-09)

• Gained experience in working in a matrix-style organization
• Executed plans that exceeded branch financial goals by 20% in 2019
• Prepared budgets, managed profit & loss statements, and forecasted revenue on a quarterly and annual basis
• Identified and evaluated trends related to hospital readmissions and ER visits
• Developed new projects designated to lower falls (27% decrease), hospital readmissions (30% decrease), ER visits (20% decrease), and medication errors (18% decrease)
• Initiated strategic and corrective plans of action to achieve targeted results
• Prepared and maintained NCQA accreditation standards and completed a successful audit survey in 2019
• Ensured continuous survey readiness and compliance with accepted professional standards and practices and federal/state/local regulations

Certificate - Botulinum and Derma Fillers - Aesthetic Medical Education (2026-02)

Bachelor of Science - Nursing - University of Louisville (2025-08)

Master of Science - Health Administration - University of Phoenix (2012)

Bachelor of Arts - Communication - University of Louisville (2009)