Office Support Specialist
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Assist seniors and disabled with energy assistance. Provide backup as receptionist. Complete month end reports for County Manager. Support to food bank, Meals on Wheels, and kitchen.
Office Support Specialist - Community Connection - Baker City, OR
(2024-01 - 2026-06)
Assist seniors and disabled with energy assistance. Provide backup as receptionist. Complete month end reports for County Manager. Support to food bank, Meals on Wheels, and kitchen.
Server - Geiser Grand - Baker City, OR
(2022-02 - 2023-12)
Server for full service restaurant; backup for front desk hotel check in.
Baker Assistant - Sweet Wife Baking - Baker City, OR
(2021-07 - 2021-12)
Baker Assistant, front of house cashier.
Server / Bartender - The Southfork Lodge - Lowman, Idaho
(2016-12 - 2020-10)
Server/Bartender for full service restaurant/hotel.
Server - Mulligans Bar and Grille - Coeur D'Alene, Idaho
(2019-01 - 2019-04)
Server for full service restaurant (seasonal).
Server - North Star - Coeur D'Alene, Idaho
(2018-11 - 2019-02)
Server for retirement community in the Assisted Living dining room (seasonal).
Server / Cashier / Housekeeper - The Haven - Lowman, Idaho
(2016-04 - 2018-08)
Server/cashier/housekeeper for full service restaurant/hotel.
Server - The Sourdough Lodge - Lowman, Idaho
(2014-08 - 2016-04)
Server for full service restaurant.
Server / Bartender - Delaware North Boise Airport Bardenay and 13th Street Pub & Grill - Boise, Idaho
(2015-03 - 2016-03)
Server for full service restaurant. Full service Bartending.
Accounting Specialist - Affinity Inc - Boise, Idaho
(2012-04 - 2014-04)
Invoice and transmit weekly medical billings created from mental health clinical notes. Apply customer and insurance payments to accounts in Quickbooks. Reconcile accounts. Research claim denials. Appointed as a Team Lead for rollout of new EMR which included relaying requirements to vendor, application testing, and internal training.
Customer Service / Collections - Norco Inc. - Boise, Idaho
(2005-05 - 2011-12)
Collections for industrial accounts, take customer calls for all northwest region industrial accounts, balance receivables for branch stores at month end, assist store managers with customer acct issues, assist a/r clerks with posting and balancing receivables.
VA Coordinator - Norco Inc. - Boise, Idaho
(2005-05 - 2011-12)
Work with local V.A. office to provide medical oxygen, cpap supplies and home medical equipment. Prepare invoices and reconcile VA billing and payments.
A/R Clerk - Norco Inc. - Boise, Idaho
(2005-05 - 2011-12)
Receive payments, post to customer accounts, account reconciliation.
Receptionist - Companions Animal Hospital - Boise, Idaho
(2004-04 - 2005-04)
File updating, phones, appointment setting and instruct pet owners about any take home medications or post surgery instructions.
Data Entry Specialist - CME Consultants - Wakefield, Rhode Island
(2003-05 - 2004-02)
Data entry for medical education company. Also entered A/P and A/R to Quickbooks.
Customer Service Agent - Southwest Airlines - Providence, Rhode Island
(2002-05 - 2003-05)
Provide full customer service to traveling passengers including ticket sales, checking luggage, changing itineraries and compensation for lost or damaged baggage. Complete daily A/R reports for cash, charges, exchanges and vouchers. Provide final manifests for the Ground Operations crew.
MIS Assistant - South Shore Mental Health Center - Wakefield, Rhode Island
(2000-10)
Support NT network, including network applications, network printers, and file maintenance. Active in all levels of user support; installation of hardware and software, analysis and repair of pc hardware, and software debugging. Assisted Data Operations manager supporting the CMHC database on a Unix platform, consisting of data entry verification, backups and monthly reporting.
IT Coordinator - CRI Advantage - Boise, Idaho
(1997-08)
Internal support of the corporate office, including all user support, new hardware/software installations, ordering and purchasing of equipment, server maintenance and backups.
Technical Consultant - CRI Advantage - Boise, Idaho
(1997-08)
1 year at First Security Bank assisting with NT rollout of over 600 systems for all Idaho branches. Contract was renewed for assignment on the regional Help Desk for post rollout support of over 1000 users, using Microsoft SMS tools.
Customer Response Technician - CRI Advantage - Boise, Idaho
(1997-08)
Respond to a variety of small business clients to support emergency needs on a day to day basis.
Systems Administrator - Trus Joist MacMillan - Boise, Idaho
(1996-07)
Support users at 4 satellite TJM offices in Boise, including the 4.11 Novell server at Research Center. Maintain server with latest patch releases, backups and file maintenance. Responsible for all hardware setup and installation at the local sites, along with Help Desk support.
Technical Support Analyst - St. Luke's Regional Medical Center - Boise, Idaho
(1994-11)
Support Novell network, including network applications, user security, network printers, and file maintenance. Active in all levels of user support; installation of hardware, software and application training, analysis and repair of pc hardware, and software debugging. Responsible for analysis of desired software for installation and any related hardware and configuration requirements.
Work with vendors placing orders, and remaining current with new technology. Interact with departments outside of Information Services in the planning and implementation of long term projects.
Inventory Specialist - BMC West - Boise, Idaho
(1994-03)
Establish inventory item standards for 40 retail stores, install and maintain system files for UPC coding information on Dimension database and in the corporate office, Microsoft Access. Travel to locations for installation of scanning guns, software and database updates.
Technical Analyst - Baker Hughes Inteq - Connecticut and Texas
(1985-11 - 1993-08)
Relocated from Connecticut to Texas with Baker Hughes under their acquisition of Teleco. Worked within a team of network administrators providing PC hardware and software support to a user environment spanning three facilities. Migrated an existing CAD network of 49 workstations to the new environment.
Network Administrator - Baker Hughes Inteq (formerly Teleco) - Connecticut and Texas
(1985-11 - 1993-08)
Administration of electrical and mechanical Xerox Expert (CAD/CAM) and Viewpoint word processing systems network. Maintenance of hardware, software and file server, including peripherals such as laser printers, and electrostatic plotters. Implementation of all backup and archival procedures. All user support, including training.
Associates Degree - Accounting - Post College
